Vortex IQ is the AI Operating System for commerce.
Move from signal to insight to safe action across every app in your stack. No dashboard fatigue, no "someone should look at this" moments.
One operating system. Six parts working as one.
Detect what's wrong, understand why, and fix it safely, across every platform you run.
Nerve Centre
Real-time detection across your stack.
Vortex Mind
Diagnostics and strategy. It explains why.
Ask Viq™
One conversational layer across every tool.
Vortex Apps
Staging, backup, and governance. Safe by default.
Actions
Execute changes safely, with approvals.
Vortex Memory
Learns from every interaction.
Built for merchants, agencies, and tech partners.
Protect revenue, reduce firefighting, turn insight into action
- Detect conversion and checkout leaks early
- Fix safely with staging, backup, and rollback
- Automate SEO, merchandising, content, and ops with agents
Scale client outcomes without scaling headcount. Make proactive support your margin
- Multi-store monitoring and reporting for portfolios
- Repeatable playbooks and agent templates by vertical
- Safe deployment guardrails across client sites
Make your platform agentic. Ship AI features in weeks, with permissions and auditability
- Connectors, permissions, and execution controls
- Build agents on your API (customer-facing or internal)
- Monetise agent features and workflow packs
One loop. Five steps. Always running on live revenue.
Detect, diagnose, act, deploy safely, learn. The same loop runs continuously, with you in approval control at every step, and feeds one commerce graph that gets sharper every day. This is not a dashboard you read. It is a system that resolves the work.
What teams actually use Vortex IQ for.
If you're trusting an agent to execute, you need guardrails.
Security & access
Least-privilege, scoped permissions, credential handling, tenant separation.
Controls & approvals
Human-in-the-loop execution, staged automation, explicit approvals.
Reliability
Backup, staging validation, rollback, change history.
Scale & governance
Multi-store oversight, role-based access, audit trails, reporting.
Connect every commerce system.
Commerce platforms
- BigCommerce
- Shopify
- Adobe Commerce
- Custom connectors
Payments
- Stripe
- PayPal
- Gateways
- Fraud tooling
Support & CX
- Gorgias
- Ticketing
- Customer comms
Analytics & data
- GA4
- Dashboards
- Data sources
- Warehousing
Start with proven agent playbooks.
Checkout Health Monitoring Agent
Detect breakages, alert the right owner, and stage fixes with approvals.
SEO Regression Watcher
Catch metadata drift and template mistakes before rankings slide.
Agency Weekly Client Pack
Generate client-ready reports and a prioritised action plan automatically.
Answers before you ask.
Which solution should I pick?
Run one or a few stores? Start with Merchants & Brands. Manage a portfolio of client sites? Agencies. Building agent features into your own platform? Tech Partners.
Do developers need to be involved?
No. Connect your stack from the UI. The AI OS handles the rest. Developers can go deeper with the connector framework whenever you want to.
What does "safe action" actually mean?
Every change runs through Staging first. Backup runs continuously. Rollback is one click. Every action ships through human approval unless you say otherwise.
Can agencies manage multiple clients?
Yes. Monitor every store from one view, with role-based access, client-ready reports, and deployment guardrails across sites.
Can tech partners white-label the agents?
Yes. Build agents on your API, deploy them under your own brand, and keep the infrastructure in the background.
How long until I see value?
Connect your first source in about 10 minutes. The Nerve Centre starts surfacing findings the same day.
Ready to stop firefighting?
Pick your path, connect your stack, and let the AI OS turn signals into action, with control.
