Agency Partner Programme

Scale your portfolio. Not your payroll.

New build revenue is down, retainers are squeezed, and your best people lose hours in tool-sprawl just to figure out what's broken. Vortex IQ turns your agency into a proactive operations partner, with automated monitoring, reporting, and agentic workflows across every client.

Works with Shopify Plus BigCommerce Adobe Commerce
Why agencies partner with us

Turn maintenance into margin.

Less firefighting

Stop spending senior time diagnosing issues across dozens of tools.

Higher retention

Look proactive with scheduled health checks and early warnings.

New revenue lines

Revenue share + paid custom agents + recurring distribution.

The 'billable hour' trap

When clients only see hours used, not disasters averted.

Your retainer becomes a cost centre. You need proof of value, automatically.

What's killing margin now

Reactive, manual, invisible.

Support and maintenance budgets get cut first.
Every incident becomes an ad-hoc investigation across tools and teams.
Reactive reporting arrives after the damage has already happened.
Senior engineers get dragged into triage instead of delivery and growth.
What Vortex IQ changes

Proactive, automated, provable.

Always-on monitoring across performance, revenue signals, and integration health.
Plain-English diagnostics so account managers can understand what's going on.
Proactive client comms via scheduled health checks and incident summaries.
Safe action using staging + backup + rollback to validate changes before going live.
What you get as an Agency Partner

Retain clients. Expand scope. Convert maintenance into margin.

Multi-tenant command centre

Manage multiple merchants from one view, with prioritised issues, alerts, and trend summaries.

  • Portfolio view
  • Alert routing
  • Client segmentation

White-label reporting

Generate Monday-morning health checks and incident summaries with your branding.

  • Weekly reports
  • Executive summary
  • Action plan

Staging + backup + rollback

Validate fixes safely and reduce fear when deploying changes across clients.

  • Safe deploy
  • Instant rollback
  • Audit trail
Commercial model

Clear enough to understand. Flexible enough to fit your model.

How agencies earn
Revenue share for each merchant you onboard and retain on the platform.
Services revenue for custom agent builds, audits, and optimisation sprints.
Recurring upside as partner-built agents are distributed via Agent Hub / Marketplace (2026).
How it's positioned to clients
Always-on operations layer that reduces risk and improves site reliability.
Proactive reporting that proves value without time-consuming manual analysis.
Safe change management using staging/backup/rollback to reduce incident rates.
Getting started is simple

A partner programme should feel like a launch plan, not paperwork.

1

Apply

Tell us your client mix, platforms, and what you want to improve: margin, retention, or expansion.

2

Enablement

Get partner assets, demo scripts, reporting templates, and onboarding playbooks.

3

Onboard & expand

Start with monitoring + reporting, then add agentic workflows and paid custom agents.

What happens after you apply

From application to first merchant in days.

No drawn-out procurement. A short partner call, an enablement pack, and connector-led onboarding get you live fast.

Partner call to confirm fit and operating model.
Enablement pack: pitch deck slides, demo flows, templates, pricing guidance.
Partner portal access and onboarding checklist.
First merchant onboarded within days (not weeks) using connector-led setup.
Ready when you are

Become a Vortex IQ Partner.

Apply in minutes. Scale your portfolio without scaling your payroll.

Integrate directly into your store's platform