Get in touch

We’re here to help—sales, support, partnerships, press, or careers.
What can we help you with?
Sales & Enterprise
Sign up in seconds with just your email. No credit card required.
Book a demo
Book a demo
Partnerships
Join our Agency or University Partner Programmes. Grow with Vortex IQ.
Explore partner options
Explore partner options
General & Press
For everything else - from general questions to press-use the form below.
Contact us
Contact us
Sales & General

Questions about the platform, pricing or fit? Drop us a line.

hey@vortexiq.ai
Customer support

Existing customer? The fastest route is our Help Centre.

Visit Help Centre →
Careers

Ready to join our mission? Browse roles or introduce yourself.

View roles →
Office & Phone

Unit 1, Lincoln House, Great West Road Brentford, London TW8 0GE

+44 20 4547 9292
Send us a message
chevron down icon
Add some additional context with this helper text
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
FAQ
What is Vortex IQ?
chevron down icon
Vortex IQ is the AI Command Centre for commerce. You interact with its AI, Viq, who acts as your 24/7 co-pilot-connecting to your data to monitor performance, identify risks, and deliver actionable insights in plain English.
What is an 'AI Ask'?
chevron down icon
An 'AI Ask' is any task, question, or command you give to your AI co-pilot, Viq. For example, asking "Summarise my ad performance" or commanding "Forecast inventory for product X" are both 'Asks'. Proactive alerts from Viq do not count towards your limit.
Is the Free plan really free forever?
chevron down icon
Yes, our Free plan is not a trial. It's designed to give every merchant access to essential monitoring and a powerful introduction to Viq's capabilities. You can stay on the Free plan for as long as you like, with no hidden costs.
Which e-commerce platforms do you integrate with?
chevron down icon
Viq integrates with all major commerce platforms,including Shopify, Adobe Commerce (Magento), BigCommerce, and WooCommerce. Wealso connect to key advertising and analytics tools to unify all your data inthe AI Command Centre.
Can I build my own AI automations?
chevron down icon
Yes.Our Enterprise plan gives you access to the Agent Hub, allowing you tobuild and deploy a fleet of custom AI Agents. These agents are tailoredto your unique workflows, handling everything from complex data analysis tomission-critical process automation.
Can I change my plan at any time?
chevron down icon
Absolutely.You can upgrade, downgrade, or cancel your plan anytime with a few clicks inyour account dashboard. We make it simple and transparent.