Changelog
What has shipped in Vortex IQ, month by month.
New crews, capabilities, connectors and fixes, dated as they shipped and taken from the engineering release record. Breaking changes are announced with notice. Which workflows are available on your platform today is in the workflow availability record.
September 2026 (to 11 September)
Shopify to BigCommerce migration, ask a crew from the board, and fixes that compound
- Migration and Recovery (Bridge). Shopify to BigCommerce catalogue migration shipped as a Vortex App under BC Migration, with before-and-after counts. Shopify staging runs now refresh expiring store tokens mid-run and connect through a dedicated GitHub App.
- Store Health (Pulse). Ask the crew a question straight from the Kanban board; it becomes a ticket, moves to In Progress and a specialist runs the first pass. Findings can be re-verified at no cost, carry a narrative description, and the board gained archive, before-and-after export, app-wide ticket IDs, search, filter and de-duplication.
- Store Development (CodeCraft). Storefront theme changes can be deployed from a ticket with a pre-flight gate and rollback, including a repository bootstrap for stores without GitHub. Theme findings now route to the Development crew, with a Connect Git prompt on theme cards.
- Vortex Memory. Compounding repair: a fix learned on one store is promoted for reuse across the organisation and then globally, with a learning panel on Kanban cards. High-confidence fixes skip the planning call.
- Crews. A canonical crew registry with teams, capabilities and admin editing of crew members.
- SEO and AI Visibility (Beacon). The workbench now uses real store signals, seasonality, link repair and a content audit.
- Connectors and notifications. WhatsApp Business notifications (connect, template wizard, notifications page) and a Gmail connector. CloudHub's Amazon workspace runs on live data: advertising budgets, search terms, targets, A+ content, brand analytics and per-SKU velocity.
- Shopify. Ask Viq is embedded in the Built for Shopify app; login is blocked unless both the organisation and the user are active.
August 2026
Meet your AI teams: the Workbench, the Store Health board and the development cockpit
- Workbench. Vortex IQ became an installable BigCommerce app with a home hub, Your AI Teams (meet each crew and its named lead) and the ROI calculator.
- Store Health (Pulse). A native board: scans on the left, findings on the right, severity buckets, merchant approval, and an evidence verifier pass that lights the Verified chip. Web health audit findings flow into Store Audit automatically.
- Store Development (CodeCraft). The development cockpit: send-to-development, an approval gate, pull request detail, round-trip hand-back to the crew that raised the finding, and a fix log with before-and-after and rollback.
- Store Experience (Prism). A Prism board with a run detail drawer and evidence (checks and screenshots); a UI and UX testing runner in the Workbench.
- Ads Performance (Compass). Ads findings now publish into the audit dashboard, which spreads findings across the six teams.
- Migration and Recovery (Bridge). StagingPro in the Workbench (bulk and selective migration, code deployments, cancel in-flight deploys). BC Migration gained B2B Edition entities, dry runs with forecast and ETA, and pause and resume guardrails. RollbackPro gained a restore browser with compare-and-restore and a change log. DryRunPro can pick its hosting engine per run and reuse a running environment, with an Adobe Commerce cloud onboarding form.
- CloudHub. An inventory dashboard with search, filters, inline quantity edits, import and export, child SKUs and bin locations, plus Amazon and OnBuy workspaces.
- Automations. New workflows: an agency weekly trading brief, an Amazon stock watch, a Klaviyo lifecycle health monitor and a mobile performance guard. Workflows now ask before changing anything on a live store and route changes through StagingPro.
- Connectors. Nineteen previously missing connectors with live probes, around a hundred new connector engines across ads, accounting, helpdesk, CMS, ERP, shipping and payments, and a bring-your-own Claude connector so a merchant's crews run on its own Claude account.
- Security and compliance. Organisation-scoped SEO and GEO integrations with transport hardening; encrypted theme downloads and GDPR erase and export jobs for Shopify staging.
July 2026
The fix crew, a live cockpit on every ticket, and True Replica staging for BigCommerce
- Store Health (Pulse). The fix crew with a live activity stream, per-organisation memory, approve, execute or cancel, retry, one-click rollback and admission control. A cockpit on each Kanban card shows the crew working on it, the roster, an ask box and the live signal feed. Persistent crew chat answers with full ticket context. A web health audit report in Vortex Mind pre-fills from the selected profile.
- Migration and Recovery (Bridge). True Replica mode for BigCommerce: a one-click look-alike copy with a verify pipeline, owner report and pre-launch content compare. StagingPro V2 with selective themes and page templates, conflict strategies, a block on replacing production, and large-catalogue streaming. The Shopify staging engine joined the platform with entity counts, a PII gate, a production guard and a merchant migration report. A public BC Migration API with OAuth.
- Ask Viq. A native in-app MCP server with its own OAuth, so Claude and other assistants connect directly. Live token streaming and a stop button for runs in flight.
- SEO and AI Visibility (Beacon). Publishing to Shopify and BigCommerce blogs from the engine, live impact with Search Console data, a per-client tracker and an AI Overviews citation baseline.
- Nerve Centre. The performance dashboard rebuilt with source sections, an event-to-KPI map, blended cross-platform metrics and Chrome UX Report history.
- Store Experience (Prism). UI and UX testing for merchants, and a regression testing tool.
- Connectors. GitHub App, Jira Server and Cloud, Microsoft Teams, Gemini, Slack, Telegram, OpenAI and Anthropic, AWS, GCP and Azure, X, Google Sheets, PrestaShop, HubSpot, Adyen, Intercom, WordPress, Instagram and NetSuite audit checks.
- Platform. Per-app versioning with a deploy tab, rollback and version history; a durable job queue; an immutable, tamper-evident audit trail. RollbackPro added page builder content and manual page backups.
June 2026
Store migration, real-time Ask Viq, and a fix workflow that knows its limits
- A new Store Migration workspace lets you pick exactly which BigCommerce items to migrate, choose how conflicts are resolved, and roll back to a prior version. Migrations run on a hosted engine with a live operations view and per-migration auto-fixes, and Ask Viq is aware of live migrations.
- Ask Viq streams answers in real time and can be stopped mid-run. The fix workflow can act on approved audit findings, refuses to auto-apply sensitive price changes (offering a manual-review download instead) and can be cancelled in flight.
- Nerve Centre alerts for Shopify, BigCommerce, Klaviyo and Dotdigital: revenue drop, fulfilment delay, refund spike, out-of-stock spike, abandoned cart and deliverability. A redesigned alert view with a filter bar.
- Meta, Google and Amazon Ads share one console with optimisation tabs and a cross-channel optimiser for alerts and budget shifts.
- SEO engine: approve-and-publish creates a publish ticket on the board, and the published URL is shown in the reader.
- New connectors: Mailchimp, Dotdigital, Meta Ads, TikTok Ads, Pinterest Ads, Quora Ads, Amplitude, Microsoft Clarity, FullStory, Google Tag Manager, Snowflake, MySQL, MongoDB, CockroachDB, OpenCart, PostHog, HubSpot, Adyen, Intercom, WordPress, Instagram, NetSuite and PrestaShop. A connector tester with verification history.
- A single profile switcher and notification bell in the header on every page; dual-currency subscriptions.
May 2026
Vortex Mind finds the revenue you are losing, and Ask Viq can hand it to the fix workflow
- Vortex Mind flags and explains revenue leakage: payment decline recovery, checkout failures and wasted ad spend, unified into one Decline and Recovery card, with recipe-driven schedules.
- The fix service plans first and asks for approval, reports per-item results with strict verification, ties Kanban columns to the fix lifecycle and exports a rollback CSV. Ask Viq can turn a chat answer into a tracked task and hand it to that workflow.
- Around a hundred connector manifests across ad platforms, marketplaces, ERPs, shipping couriers, databases and analytics; a manifest-driven audit runner with a kill switch and Shopify, BigCommerce and Adobe Commerce audit parity.
- Connect Jira, HubSpot, Trello, Linear, Asana, Wrike, Basecamp, Zoho CRM and Zendesk directly from the dashboard.
- RollbackPro adds point-in-time and selective bulk restore; Shopify Staging and Backup installs reach parity with a store profile on install. Multi-site Search Console per organisation and a merchant file explorer in Ask Viq.
April 2026
A new application, Ask Viq rebuilt, and Store Audit gains a fix engine
- The application was rebuilt end to end: onboarding, dashboard, audit, Kanban, settings and access control on a new design system.
- Ask Viq was rebuilt as a full store analyst that draws on every connected data source in one chat, with conversation history, feedback, export and cost tracking, and a Shopify install flow.
- Store Audit gained 27 enriched checks, a finding lifecycle, audit diffing and ROI ranking, full Adobe Commerce and Magento coverage, and fix execution with rollback where the platform supports it.
- RollbackPro, Vortex Backup and Vortex Staging got native in-app pages (restore centre, version compare) and StagingPro a new app shell and marketplace.
- Vortex Mind can schedule cohort, retention, QBR, agency ROI and daily briefing reports, delivered by email, Slack or Teams. Vortex Memory gained a file manager.
- The connector platform moved to a database-driven model: 89 OAuth connectors, then 102 API-key connectors across six new categories. The dashboard was rebuilt for real-time streaming with 495 KPI card definitions loading in under a second.
March 2026
Nerve Centre goes portfolio-wide, and reports get an AI upgrade
- Nerve Centre V2: a profile-based, multi-platform KPI dashboard with a portfolio view and multi-merchant aggregation for agencies, a dashboard builder, a KPI library, a signals bar and inline alert setup with AI suggestions.
- Per-integration health scoring with severity reasons, and health alerts that notify by email.
- Reports moved to a new engine built on Claude, save to Vortex Memory, offer an optional podcast version, and are one click to generate. Adobe Commerce report support.
- Store Audit and the Kanban board arrived, alongside HTML upload and preview in Vortex Memory.
February 2026
Monitoring rebuilt, connectors redesigned, and staging installs from Shopify
- The monitor was rebuilt with a new alert pipeline, a universal trigger, a redesigned quick edit and an execution inspector.
- The connector drawer was redesigned with platform logos and child integrations; a Shopify install flow for Vortex Staging and a VIQ Backup drawer for BigCommerce; connectors can authenticate through SSO.
- Datadog joined Nerve Centre, New Relic gained per-service filtering, and GA4 and Google Ads regained add-another-property.
- Brand DNA is fetched and kept in sync when a website is connected. Formal release notes, code review and security scanning were adopted for every release.
January 2026
New monitoring connectors, and the backup and staging apps rebuilt
- New Relic, Dotdigital, Stripe, PayPal and Jira KPIs came into Nerve Centre.
- The VIQ Backup apps for BigCommerce and Shopify were rebuilt with a new connect flow, and StagingPro gained an OAuth connector. BigCommerce install setup completed.
- Adobe Commerce and Magento connections with sync and a sync label in Nerve Centre; Brand DNA profile, API and email templates.
- Search was added to the connectors page.
October to December 2025
Foundations: Nerve Centre with live data, agency mode, and the first app connections
- Nerve Centre with live KPI data for Shopify, BigCommerce, Adobe Commerce, GA4 and websites, a monitor dashboard with alerts created from the dashboard, and PageSpeed.
- Agency mode: agency and merchant sign-up, view as merchant, an agency audit module and merchant requests.
- StagingPro and RollbackPro connections with store sync, then Insights, Staging and Backup connectors for Shopify and BigCommerce; Shopify app install and BigCommerce install setup.
- Vortex Mind reports with PDF design, email delivery and a podcast button; Vortex Memory phase one.
- A catalogue of individual agents with entitlements (since replaced by the six crews), and the first Agent Builder.
- Connectors: Website, Shopify, BigCommerce, GA4, Google Ads, Magento and Adobe Commerce, eBay, PayPal, Salesforce, Klaviyo, CyberSource, Dotdigital, Gorgias, Facebook, Jira Cloud, Twilio, Datadog and New Relic. New onboarding with SSO and magic link; Microsoft Teams app and Google sign-in.
May to September 2025
Before the platform: agents, tools and monitoring phase one
- Work began in May 2025 on agent and tool management, an agent deployment pipeline with history and rollback, MCP servers and the first Shopify, Adobe Commerce and Google Analytics integrations.
- By September: the first alert and monitor module with Core Web Vitals, a four-step onboarding flow with website, GA4 and Google Ads, and SSO including Microsoft.
How this page is kept. Entries are taken from the engineering release record (release notes and merged work), read on 11 September 2026, and limited to changes with a clear shipping record. Internal codenames are translated to the public names of the six crews and the pillars. A capability appearing here does not mean it is available on every platform or plan; the workflow availability record is the source for that. Corrections: press@vortexiq.ai.
