Vortex IQ is an AI Command Centre for e-commerce, featuring Viq, an AI assistant that helps manage your online store.

An AI Ask is a query or request made to Viq, the AI assistant within Vortex IQ.

Choose Your Scale

Q: Is the Free plan really free forever?

Yes, Vortex IQ offers a Free Forever plan with basic features and credits.

Q: Which e-commerce platforms do you integrate with?

Vortex IQ integrates with Shopify Plus, BigCommerce, and Adobe Commerce, providing AI Command Centre capabilities across major e-commerce platforms.

Q: Can I build my own AI automations?

Yes, through the Agent Hub you can build your own AI Agents and automations to customize your e-commerce workflows.

Q: Can I change my plan at any time?

Absolutely. You can upgrade, downgrade, or cancel your plan anytime with a few clicks in your account dashboard. We make it simple and transparent.

Flexible pricing that grows with your business

Free Forever
Basic monitoring • 30 AI questions • 1 report/month

£0

Get Starterd

Starter

£39/month

£49

Save 20%

What’s included?

Basic Monitoring
5,000 Credits
28% Bonus Credits
1 Report/mo

Choose Starter

Growth

£299/month

£400

Save 40%

What’s included?

Advanced Automation
45,000 Credits
50% Bonus Credits
Staging and Backup

Run Your Store With AI

No per-user fees. No seat limits. Pay only for usage.

Monthly Yearly 2 Months Free

Starter

£ 39 / month Unlimited users ● No per-seat charges

£49 Save 20%

AI agents monitoring your store
Actionable insights for SEO and performance
AI product and page optimisation
Ask Viq conversational AI
Clear reports with next steps
Enterprise-grade backup and restore ⓘ Includes up to 15,000 records per store. Higher limits available on Growth and Enterprise plans.

Choose Starter

Detailed Comparison

Capabilities	FREE FOREVER	Starter	Growth	Scale
Credits	250	5000	45000	75000
Users / Seats	Unlimited	Unlimited	Unlimited	Unlimited
Additional Staging Website	—	—	£99 / per month	£99 / per month
AI Agents & Core Capabilities
Nerve Centre
Real-Time Detection	1	25	100	300
Check Frequency	1 per day	1 per hour	1 per 15 min	1 per 5 min
Vortex Mind
Actionable Insight Report	—	30	60	120
Ask Viq (Conversational Agent)
Product / Page Optimization & SEO	10	50	500	1000
Product Image Generation and Optimisation	10	50	500	1000
Google Analytics / Adwords & Other AI Agentic Actions	10	Unlimited	Unlimited	Unlimited
Vortex Apps
Staging	—	—	1 Staging Website.	1 Staging Website
Backup Incl. Safe Deployment	—	15,000 Entities^*	150,000 Entities^*	300,000 Entities
AI Agent Hub
Custom Agent Builder	—	—	—	yes

Free Forever

Includes 250 Credits & 1 Monitor (Daily).
No credit card required.

£0

Get Started

Custom Enterprise

We build tailored monitoring environments and specialised AI agents to integrate deeply with your tech stack. Includes dedicated engineering support and SLA support.

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FAQ

What is Vortex IQ?

Vortex IQ is the AI Command Centre for commerce. You interact with its AI, Viq, who acts as your 24/7 co-pilot-connecting to your data to monitor performance, identify risks, and deliver actionable insights in plain English.

What is an 'AI Ask'?

An 'AI Ask' is any task, question, or command you give to your AI co-pilot, Viq. For example, asking "Summarise my ad performance" or commanding "Forecast inventory for product X" are both 'Asks'. Proactive alerts from Viq do not count towards your limit.

Is the Free plan really free forever?

Yes, our Free plan is not a trial. It's designed to give every merchant access to essential monitoring and a powerful introduction to Viq's capabilities. You can stay on the Free plan for as long as you like, with no hidden costs.

Which e-commerce platforms do you integrate with?

Viq integrates with all major commerce platforms,including Shopify, Adobe Commerce (Magento), BigCommerce, and WooCommerce. Wealso connect to key advertising and analytics tools to unify all your data inthe AI Command Centre.

Can I build my own AI automations?

Yes.Our Enterprise plan gives you access to the Agent Hub, allowing you tobuild and deploy a fleet of custom AI Agents. These agents are tailoredto your unique workflows, handling everything from complex data analysis tomission-critical process automation.

Can I change my plan at any time?

Absolutely.You can upgrade, downgrade, or cancel your plan anytime with a few clicks inyour account dashboard. We make it simple and transparent.

Get started

Choose Your Scale

Run Your Store With AI

Detailed Comparison

Custom Enterprise

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