For agencies and the teams that run stores
Migration and Recovery Bridge crew Protects

Plan store migrations and recovery with clear checks.

Bridge runs catalogue migrations with before-and-after counts your team can check, and keeps the change records and restore points that let other work be undone.

Your team and agency bring the expertise. Vortex IQ helps move the work forward.

Three jobs you will recognise

The problem, what Vortex IQ does, what your team receives.

The problem

You are moving to a new store and need to know what actually arrived.

What Vortex IQ does

Defines the migration scope, records starting counts, runs the move and tracks it to a final status.

What your team gets

A migration record with before-and-after counts and any exceptions.

The problem

A change was made and needs to be undone.

What Vortex IQ does

Keeps restore points through RollbackPro so a supported change can be reversed.

What your team gets

A way back for changes the platform supports.

The problem

You need proof of what changed and when.

What Vortex IQ does

Tracks changes made through the workforce with a record you can review.

What your team gets

A change history for sign-off and audit.

How the work moves

One example, start to finish.

Illustrative workflow
The job

You are moving a catalogue to a new BigCommerce store and need a clear view of what is included and what reaches the destination.

Proposed work

Define the supported migration scope, record the starting counts and track the migration through to its final status.

What your team gets

A migration record with before-and-after catalogue counts to support the team's checks.

Where your team or agency comes in

Your implementation agency confirms the scope, reviews the destination catalogue and signs off the checks required before launch.

Why it matters

Give the merchant and agency a shared basis for reviewing the move.

Platforms: Catalogue migration into BigCommerce through BC Migration. RollbackPro restore points on BigCommerce and Shopify. StagingPro and DryRunPro are separate Vortex Apps for staging environments.

A real ticket from this crew replaces the illustrative workflow as evidence becomes available.

Bring your team. Bring your agency. Choose the work you want to move forward.

Working with your team and agency

Your people set the priorities and review the work.

Your team and agency set the priorities, bring the expertise and review the work. Vortex IQ helps with supported checks, preparation and execution, giving your specialists more capacity to improve the store.

Your implementation agency confirms scope, reviews the destination and signs off launch checks. Bridge gives them a record they can verify.

What you can review

  • The migration scope and the starting counts.
  • The final status, destination counts and any exceptions.
  • Restore points and the change record for supported workflows.

What happens next

  • Your agency reviews the destination catalogue against the record.
  • Exceptions are listed for a person to resolve.
  • Launch is signed off by your team, not by the crew.

Where your team stays involved

  • Confirming scope before the run.
  • Reviewing counts and exceptions.
  • Signing off launch and any restore.

How approval works. Production changes follow human approval by default. A crew prepares the work; a named person on your side approves it; the outcome is recorded with an undo point where the workflow supports one. Findings a crew cannot resolve are handed over as guided steps, never silently dropped.

Availability

Platforms and scope

Catalogue migration into BigCommerce through BC Migration. RollbackPro restore points on BigCommerce and Shopify. StagingPro and DryRunPro are separate Vortex Apps for staging environments.

Boundaries

What this crew does not do

  • Migration and recovery are two products with their own records; they are not one automatic safety net.
  • Not every change on every platform has a restore point. Each change states whether it does.
  • StagingPro is a separate app and is described on its own page.
Built on

The six pillars, as this crew uses them.

Nerve CentreTracks every change made by any crew. Counts before and after on migrations. Explore →
Vortex MindVerifies migration counts and change diffs before declaring success. Explore →
Ask ViqMigration and restore status, in plain English. Explore →
Vortex AgentsRuns catalogue migrations and restore points on its own operations board. Explore →
Vortex AppsOwns this pillar: RollbackPro, BC Migration, restore points. StagingPro and DryRunPro sit alongside. Explore →
Vortex MemoryThe restore-point ledger. The reason undo is a real button for every other crew. Explore →

See the whole workforce →

Next step

More useful work completed. Clear evidence to review. Your team and agency in control.

For agencies: run it across your client stores →

Connect directly to the commerce platforms you run