The AI workforce for ecommerce

Six crews. One workforce. Nothing changes without your approval.

Vortex IQ is six AI crews. Each crew senses your store through the Nerve Centre, reasons with Vortex Mind, talks to you through Ask Viq, acts as bounded Vortex Agents, ships safely through Vortex Apps, and remembers through Vortex Memory. Automations decide when a crew runs and who approves.

The whole map

Crews do the work. Pillars are what they are made of.

Specialist crews across the top. The six pillars as the loop every job runs through, from Sense to Learn. The crews never touch your store directly; the control plane does, with an undo point.

AUTOMATIONS · WHEN A CREW RUNS, WHAT IT MAY TOUCH, WHO APPROVES, WHAT IS RECORDED1 · SPECIALIST CREWSWho does the workFIND & OPTIMISEPulseStore HealthBeaconSEO & AI VisibilityGROW & EXPERIENCECompassAds PerformanceMuseStore ExperienceBUILD & FIXCodeCraftStore DevelopmentDEPLOY & PROTECTBridgeMigration & Recovery1. SENSENerve CentreReads storefront, catalogue, settings and tools through read-only connectorsPulse · Beacon · Compass · Muse2. THINKVortex MindEnriches signals into verified findings, models revenue impact, attempts to disprove findingsAll Finding Crews3. TALKAsk ViqChat with crew lead, edit ticket, inspect why, approve before sending to developmentMerchant Approval Gate4. ACTVortex AgentsBounded build & review agents execute exact code, content, and API changesCodeCraft · Bridge5. DEPLOY SAFELYVortex AppsStaging environments, pull requests, automated backups, and RollbackPro restore pointsBridge · RollbackPro6. LEARNVortex MemoryRemembers verified endpoints, prior fixes, scan history so fixes never cost twiceContinuous Platform LearningControl plane · the only part that holds a store credential · every change made with an undo pointYOUR STORE · Shopify · BigCommerce · Adobe Commerce · and over 200 connectors

Four crews find. Store Development fixes every crew’s findings. Migration and Recovery keeps every undo real.

Meet the crews

Six jobs, each with a lead you can talk to.

All six crews are live with merchants today. Plain job name first; the codename is how the crew introduces itself.

Pulse crew

Store Health

Scans the store and writes each problem as a ready-to-fix ticket with revenue impact, before and after, and the exact change. A verifier tries to disprove every finding before you see it.

FindsHands every finding to Store Development with the exact fix spelled out.See what Store Health does
Beacon crew

SEO and AI Visibility

Runs the 12-step SEO and GEO pipeline at catalogue scale so Google, image search and AI shopping answers can read the store.

OptimisesShips metadata and content through the content lane, reviewed, with rollback.See what SEO and AI Visibility does
Compass crew

Ads Performance

Reads Meta Ads live (Google Ads on request), turns every recommendation into a finding with the money behind it, and applies governed budget and campaign changes with rollback.

GrowsApplies approved budget and campaign changes live, each with rollback.See what Ads Performance does
Muse crew

Store Experience

Runs the store as a customer in a real browser, with screenshots as evidence. Failed journeys become findings.

TestsFailed journeys become findings; after the fix, the journey is re-run to confirm.See what Store Experience does
CodeCraft crew

Store Development

The universal fixer. Every crew's finding lands here and leaves as one honest outcome: applied with an undo point, a pull request, or guided steps. Built by one crew, challenged by a separate review crew.

FixesEvery fix ends one way: applied with an undo point, a pull request, or guided steps.See what Store Development does
Bridge crew

Migration and Recovery

The safety layer under every other crew: catalogue migrations with verified counts, and the restore points that make every undo real.

ProtectsOwns RollbackPro and BC Migration, the undo behind every other crew's change.See what Migration and Recovery does
How a fix travels

One flow. Every crew plugs into it.

Read this top to bottom and you can explain the whole product. Automations wrap the flow: trigger, schedule, scope, owner, approval path, record.

1A crew finds

Store Health, SEO, Ads or Experience enriches and verifies a finding.

Nerve Centre · Vortex Mind
2You review

Read it, edit it, or chat with the crew lead. Then send it.

Ask Viq · Automations
3Development routes it

One of four lanes: API fix, content, code, guided steps.

Vortex Mind · Vortex Agents
4One honest outcome

Applied with an undo point, a pull request, or guided steps.

Vortex Apps · Bridge
5The lead signs off

The crew that found it verifies the result and closes it.

Vortex Mind · Vortex Memory
Why you can trust it

Five guarantees behind every change.

Enriched, not listed

Every finding carries why it matters, before and after, revenue impact and the exact fix.

Verified, not guessed

A verifier argues against each finding before you see it. Uncertain findings fail closed.

Safe by construction

The crews never hold a store credential. One control plane makes every change, with an undo point.

Built once, challenged twice

A build crew makes the fix. A separate review crew attacks it before you see it.

Never a dead end

Applied, pull request, or guided steps. Never a silent failure and never a fake one-click.

Automations

The frame around every run.

Automations is not a seventh pillar and not a crew. It defines the trigger, schedule, scope, owner and approval path that decide when a crew runs and who signs off.

One definition around every run

  • Start from a qualified signal, schedule or approved request.
  • Limit the connectors, records and actions in scope.
  • Route production writes through human approval by default.
  • Record the decision, run and outcome for review.
Start with your store

See the crews against real findings.

Start a 14-day free trial and the Store Health crew raises its first findings within the hour. Or run a free audit on your public storefront first.

Connect directly to the commerce platforms you run