Six crews. One workforce. Nothing changes without your approval.
Vortex IQ is six AI crews. Each crew senses your store through the Nerve Centre, reasons with Vortex Mind, talks to you through Ask Viq, acts as bounded Vortex Agents, ships safely through Vortex Apps, and remembers through Vortex Memory. Automations decide when a crew runs and who approves.
Crews do the work. Pillars are what they are made of.
Specialist crews across the top. The six pillars as the loop every job runs through, from Sense to Learn. The crews never touch your store directly; the control plane does, with an undo point.
Four crews find. Store Development fixes every crew’s findings. Migration and Recovery keeps every undo real.
Six jobs, each with a lead you can talk to.
All six crews are live with merchants today. Plain job name first; the codename is how the crew introduces itself.
Store Health
Scans the store and writes each problem as a ready-to-fix ticket with revenue impact, before and after, and the exact change. A verifier tries to disprove every finding before you see it.
FindsHands every finding to Store Development with the exact fix spelled out.See what Store Health doesBeacon crewSEO and AI Visibility
Runs the 12-step SEO and GEO pipeline at catalogue scale so Google, image search and AI shopping answers can read the store.
OptimisesShips metadata and content through the content lane, reviewed, with rollback.See what SEO and AI Visibility doesCompass crewAds Performance
Reads Meta Ads live (Google Ads on request), turns every recommendation into a finding with the money behind it, and applies governed budget and campaign changes with rollback.
GrowsApplies approved budget and campaign changes live, each with rollback.See what Ads Performance doesMuse crewStore Experience
Runs the store as a customer in a real browser, with screenshots as evidence. Failed journeys become findings.
TestsFailed journeys become findings; after the fix, the journey is re-run to confirm.See what Store Experience doesCodeCraft crewStore Development
The universal fixer. Every crew's finding lands here and leaves as one honest outcome: applied with an undo point, a pull request, or guided steps. Built by one crew, challenged by a separate review crew.
FixesEvery fix ends one way: applied with an undo point, a pull request, or guided steps.See what Store Development doesBridge crewMigration and Recovery
The safety layer under every other crew: catalogue migrations with verified counts, and the restore points that make every undo real.
ProtectsOwns RollbackPro and BC Migration, the undo behind every other crew's change.See what Migration and Recovery doesOne flow. Every crew plugs into it.
Read this top to bottom and you can explain the whole product. Automations wrap the flow: trigger, schedule, scope, owner, approval path, record.
Store Health, SEO, Ads or Experience enriches and verifies a finding.
Nerve Centre · Vortex MindRead it, edit it, or chat with the crew lead. Then send it.
Ask Viq · AutomationsOne of four lanes: API fix, content, code, guided steps.
Vortex Mind · Vortex AgentsApplied with an undo point, a pull request, or guided steps.
Vortex Apps · BridgeThe crew that found it verifies the result and closes it.
Vortex Mind · Vortex MemoryFive guarantees behind every change.
Every finding carries why it matters, before and after, revenue impact and the exact fix.
A verifier argues against each finding before you see it. Uncertain findings fail closed.
The crews never hold a store credential. One control plane makes every change, with an undo point.
A build crew makes the fix. A separate review crew attacks it before you see it.
Applied, pull request, or guided steps. Never a silent failure and never a fake one-click.
Six pillars every crew runs on.
The pillars are not products you choose between. They are the layers each crew passes through. Each pillar page shows what every crew does at that layer.
Nerve Centre
Reads the store and the tools around it through connectors.
Explore Nerve CentreThinkVortex Mind
Turns a signal into an enriched, verified finding with revenue impact.
Explore Vortex MindTalkAsk Viq
Chat with the crew lead, edit the ticket, ask why.
Explore Ask ViqActVortex Agents
The crew members themselves, bounded by scope and approval.
Explore Vortex AgentsDeploy safelyVortex Apps
Staging, backup, rollback, restore points.
Explore Vortex AppsLearnVortex Memory
Verified endpoints, prior fixes, run history, so it never costs you twice.
Explore Vortex MemoryThe frame around every run.
Automations is not a seventh pillar and not a crew. It defines the trigger, schedule, scope, owner and approval path that decide when a crew runs and who signs off.
One definition around every run
- Start from a qualified signal, schedule or approved request.
- Limit the connectors, records and actions in scope.
- Route production writes through human approval by default.
- Record the decision, run and outcome for review.
See the crews against real findings.
Start a 14-day free trial and the Store Health crew raises its first findings within the hour. Or run a free audit on your public storefront first.