Vortex Backup vs Rewind Backups
Vortex Backup captures 23 Shopify data types, inventory, menus, discounts, gift card balances and independent copies of your files included, and restores 19 of them version by version. Rewind Backups covers the familiar catalog objects and stops at the edges.
The differences, each one checkable against Rewind Backups’s own docs.
Inventory, backed up and restored
Rewind's docs state product inventory “cannot be backed up or restored.” Vortex Backup captures available and on-hand quantities per location with every product version, and restores them, matched by SKU, per location.
Every restore is self-serve
Rewind's dashboard restores core items self-serve, but its docs route metafields, menus, locations, shipping zones, store policies and translations through “email us at help@rewind.com” for a manual restore. Vortex Backup restores these the same way as everything else: pick the version, click restore.
Your files, independently stored
Rewind lists Files-manager content and videos among the items it cannot back up. Vortex Backup backs up all five Shopify file types (images, videos, external videos, 3D models, generic files) and keeps a checksummed copy in its own cloud storage, so restores re-upload even if the original is gone.
The whole commerce surface
Discounts (code and automatic), gift card balances, B2B price lists and catalogs, markets, shipping and delivery profiles, URL redirects, abandoned checkouts and payment disputes, all backed up alongside the catalog. URL redirects and catalogues sit on Rewind's own unsupported list.
Schema-level restore
Metafield definitions, metaobject definitions and metaobject entries are all restorable. Your custom data model comes back with its types and validation rules, not just orphaned values.
True state reconcile
Restoring a product also restores its sales-channel state, publishing where the backup was published and unpublishing where it was not. Shipping profiles rebuild zones, rates and variant assignments in full.
Shopify's best-known backup app: automated backup with a 365-day history and on-demand restore of the familiar catalog objects, plus an Advanced Restore that rolls a whole store back to a point in time.
Full description
Rewind Backups automatically backs up Shopify store data and restores it on demand, with a 365-day backup history. Its documentation lists products, collections, customers, orders, pages, blogs, themes, navigation menus, store policies, locations, shipping, metafields (on plan-dependent tiers) and metaobjects among what it captures, and lists product inventory, Files-manager content and videos, URL redirects, blog comments, image ALT text and B2B catalogues among what it does not. Its dashboard restores core items self-serve; metafields, menus, locations, shipping zones, store policies and translations are restored manually by its support team. An Advanced Restore rolls an entire store back to a point in time.
Vortex Backup vs Rewind Backups, on the facts.
Feature by feature
Rewind capabilities are taken from Rewind's published documentation and product pages. Where their docs do not mention a capability, we mark it “not documented” rather than assuming.
| Capability | Vortex Backup | Rewind Backups |
|---|---|---|
| Backup coverage: commerce core | ||
| Products and variantsIncluding images, metafields, options, SEO, archived and draft products, gift card products. | Yes | Yes |
| Inventory levelsAvailable and on-hand quantities per location, versioned with each product. | Yes | No |
| CollectionsCustom and smart, including rule sets, metafields and sales-channel publications. | Yes | Yes |
| Customers and orders | Yes | Yes |
| Discounts, code and automatic | Yes | Not documented |
| Gift cardsBalances, expiry and transaction history: the issued cards, not just gift-card products. | Yes | Not documented |
| Abandoned checkouts and payment disputes | Yes | Not documented |
| Backup coverage: content & storefront | ||
| Pages, blogs and articles | Yes | Yes |
| Blog comments and image ALT textBoth appear on Rewind's unsupported list. | Yes | No |
| Metafield valuesProduct, variant, collection, page and blog metafields. Rewind backs up metafields on plan-dependent tiers (Legacy plans excluded). | Yes | Yes |
| Themes, full file backupEvery theme file zipped and stored in Vortex Backup's own cloud storage. | Yes | Yes |
| Files and videosAll five file types, with checksummed copies held outside Shopify. Files-manager content and videos are on Rewind's unsupported list. | Yes | No |
| Navigation menus | Yes | Yes |
| URL redirectsOn Rewind's unsupported list. | Yes | No |
| Metaobjects and definitionsRewind: daily and on-demand backups only, and Private or third-party-app definitions are excluded. | Yes | Yes |
| Metafield definitionsThe schema, types and validation rules, not just the values. | Yes | Not documented |
| Store policies | Yes | Yes |
| Backup coverage: operations | ||
| Locations and shippingLocations plus full delivery profiles: zones, rates, method conditions, variant assignments. | Yes | Yes |
| Markets | Yes | Not documented |
| B2B price lists and catalogsCatalogues are on Rewind's unsupported list; price lists are not documented. | Yes | No |
| Capture & history | ||
| Real-time capture of commerce changesVortex Backup is webhook-driven for products, orders, customers, collections, discounts, themes, shipping, markets and locations. Rewind's backups run once daily, with real-time capture for “some items” such as product images. | Yes | Partial |
| Scheduled full-store syncs | Yes | Yes |
| Meaningful version historyA new version is recorded only when content actually changed, so there is no per-sync noise. | Yes | Not documented |
| Deleted items preservedDeletions write a tombstone version, so a deleted product's last state is always recoverable. | Yes | Yes |
| Capability | Vortex Backup | Rewind Backups |
|---|---|---|
| Restore | ||
| Single-item restore with version pick | Yes | Yes |
| Restore deleted itemsRecreates the item from its last backed-up version. | Yes | Yes |
| Inventory quantity restoreRebuilds per-location available quantities, matched by SKU. | Yes | No |
| Automatic metafield restoreRewind's docs: “Rewind can't automatically restore Metafields.” Restores are manual, by emailing their engineering team. | Yes | Via support |
| Sales-channel state restorePublishes and unpublishes channels to match the backup exactly: a reconcile, not just an add. | Yes | Not documented |
| Theme restore from stored filesRecreated from Vortex Backup's own zip archive, with no dependency on the source theme still existing. | Yes | Yes |
| Menus, locations, shipping zones and policies restoreRewind backs these up but cannot automatically restore them; recovery is a manual process via help@rewind.com. | Yes | Via support |
| URL redirects and B2B catalogs restoreNot backed up by Rewind, so not restorable. | Yes | No |
| Markets and price lists restore | Yes | Not documented |
The fine print
- Whole-store restore: Rewind offers an “Advanced Restore” that rolls the entire store back to a point in time; Vortex Backup restores are per item and per version today. If a full-store rollback is the buying criterion, this is Rewind's strongest card.
- Translations: Rewind lists product translations as backed up; Vortex Backup does not currently capture translations.
- Orders: Both products back up orders, and Rewind excludes draft orders. Shopify's API constrains order restoration on both sides: Rewind offers manual order recovery via support, and Vortex Backup treats order backup as an archive.
- Metaobject restore nuances at Rewind: Fields referencing Companies, Files or Product Variants are backed up but cleared on restore, and Private or third-party-app definitions are not backed up at all.
- Gift card codes: A restored gift card keeps its balance and history but is issued a new code, a Shopify API restriction that applies to any backup vendor.
- Product reviews and other app data: Neither product can back up data that lives inside third-party apps.
Sources (5)
- https://help.rewind.com/hc/en-us/articles/27722238895003-What-does-Rewind-backup-for-Shopify
- https://rewind.com/products/backups/shopify/
- https://help.rewind.com/hc/en-us/articles/47450284128155-How-to-restore-an-entire-Shopify-store-Advanced-Restore
- https://help.rewind.com/hc/en-us/articles/27238110472347-How-to-Restore-a-backup
- https://rewind.com/pricing/
Competitor facts verified from public sources, August 2026 (Rewind pricing tiers checked 2 August 2026; Rewind's pricing changes periodically, so re-check before quoting a specific figure). Products change; if anything here is out of date, email press@vortexiq.ai and we'll correct it.
Where Vortex Backup helps, and where Rewind Backups still shines.
A restore has to bring inventory back with it. Rewind's documentation states product inventory cannot be backed up or restored; Vortex Backup versions available and on-hand quantities per location with every product.
You do not want to raise a support ticket to recover. Rewind restores metafields, menus, locations, shipping zones, store policies and translations manually via help@rewind.com; Vortex Backup restores them from the dashboard like everything else.
Your storefront depends on the Files library. Files-manager content and videos are on Rewind's unsupported list; Vortex Backup keeps checksummed copies of all five file types in its own storage, so a restore re-uploads even if the original is gone.
Your store runs discounts, gift cards, markets, B2B price lists and catalogs, or URL redirects. These sit outside Rewind's documented coverage, and URL redirects and catalogues are on its unsupported list.
If a one-click, whole-store point-in-time rollback is your buying criterion, Rewind's Advanced Restore does that today and Vortex Backup restores per item and per version. That is the honest trade.
