RollbackPro vs Rewind for BigCommerce
RollbackPro captures more than 40 data types across the whole BigCommerce store, Page Builder designs, store settings, shipping, promotions, email templates and every storefront channel, and restores them with point-in-time precision. Rewind's own documentation lists Page Builder widgets, store settings, shipping data and multi-storefront resources as items it cannot back up or restore.
The differences, each one checkable against Rewind Backups’s own docs.
Page Builder, fully protected
Widgets, widget templates, custom layout files, product, category and brand page designs, the homepage and the global region, captured per channel and restored in the exact order BigCommerce requires. Rewind's docs list widgets and “theme customizations made in the style customization panel (including page builder widgets)” as items it cannot back up or restore.
Store settings and shipping
22 settings sections backed up (profile, locale, currencies, SEO, robots.txt, security, search, analytics, email statuses, shipping zones and methods) with the core sections restorable. Rewind's docs list both store settings and shipping data as items it cannot back up or restore.
Point-in-time restore
Pick any timestamp and RollbackPro rebuilds each data type to exactly that moment, working out which items existed, which had changed and which were deleted. Bulk restores show live progress, can be cancelled, and failed records can be retried on their own.
The whole commerce perimeter
Coupons, promotions, email templates, channels, gift certificates and 301 redirects, plus product depth Rewind does not list: custom fields, bulk pricing rules, modifiers, reviews, videos and channel assignments.
Multi-storefront native
Every channel gets its own webhook coverage, its own settings capture and its own Page Builder sweep. Rewind's docs list Multi-Storefront (MSF) resources among the items it cannot back up or restore; RollbackPro backs up each storefront as itself.
Smart resurrection
A deleted page or product gets a new ID when it is recreated, so RollbackPro re-resolves it by URL, name or SKU, re-links variants by option names, and re-attaches the Page Builder design that BigCommerce cascade-deleted along with it.
Rewind's BigCommerce backup app: automated backup and on-demand restore of the catalog, customers, orders, content, 301 redirects and Stencil theme files, with account-level restores handled as a manual data request by Rewind Support.
Full description
Rewind Backups for BigCommerce automatically backs up store data and restores it on demand. Its documentation lists products, inventory, categories, brands, options, customers, orders, gift certificates, price lists, web pages, blog posts, 301 redirects, Stencil theme files and metadata among what it captures. It also lists what it cannot: Page Builder widgets and style-panel theme customisations, store settings, shipping data, and Multi-Storefront (MSF) resources. Per Rewind's Restoring Your Data FAQ, account-level restorations are automatic only for Shopify and QuickBooks Online; for BigCommerce they trigger a manual data request handled by Rewind Support.
RollbackPro vs Rewind for BigCommerce, on the facts.
Feature by feature
Rewind capabilities are taken from Rewind's published documentation and product pages. Where their docs do not mention a capability, we mark it “not documented” rather than assuming.
| Capability | RollbackPro | Rewind Backups |
|---|---|---|
| Backup coverage: catalog & commerce | ||
| Products and variantsIncluding images, videos, custom fields, bulk pricing rules, options, modifiers, reviews and channel assignments. | Yes | Yes |
| Inventory levelsRollbackPro adds real-time inventory webhooks that re-capture products as stock moves, including order-driven changes. | Yes | Yes |
| Categories, brands, options | Yes | Yes |
| CustomersIncluding addresses, store credit, attributes, form fields, consent and segments. | Yes | Yes |
| Orders (backup archive) | Yes | Yes |
| Coupons and promotions | Yes | Not documented |
| Gift certificates | Yes | Yes |
| Price listsRollbackPro captures and restores list definitions; Rewind lists price lists as backed up. | Partial | Yes |
| Backup coverage: content & storefront | ||
| Web pages and blog posts | Yes | Yes |
| Page Builder widgets and templatesWidget placements, widget template definitions, the homepage and the global region, per channel. Widgets and style-panel customisations are on Rewind's cannot-back-up list. | Yes | No |
| Custom template layoutsProduct, category and brand pages using custom layout files, protected even when they contain no widgets. | Yes | Not documented |
| 301 redirects | Yes | Yes |
| Email templates | Yes | Not documented |
| ThemesRewind backs up Stencil theme files; RollbackPro currently records theme configuration metadata. | Partial | Yes |
| Backup coverage: settings & operations | ||
| Store settings, 22 sectionsProfile, locale, currencies, units, catalog, SEO, robots.txt, security, search, analytics, email statuses and more. Store settings are on Rewind's cannot-back-up list. | Yes | No |
| Shipping zones and methodsShipping data is on Rewind's cannot-back-up list. | Yes | No |
| Channels and multi-storefrontPer-channel webhooks, settings and Page Builder capture. Multi-Storefront (MSF) resources are on Rewind's cannot-back-up list. | Yes | No |
| Capture & history | ||
| Real-time webhook capture | Yes | Yes |
| Scheduled sweeps for webhook-less data | Yes | Yes |
| Meaningful version historyA new version is recorded only when content actually changed, so there is no per-sync noise. | Yes | Not documented |
| Deleted items preservedDeletions write a tombstone version, so the last known state is always recoverable. | Yes | Yes |
| Backup error audit trailEvery failed backup page is recorded and queryable, so you can prove what is and is not protected. | Yes | Not documented |
| Capability | RollbackPro | Rewind Backups |
|---|---|---|
| Restore | ||
| Single-item restore with version pick | Yes | Yes |
| Restore deleted itemsRecreated from the tombstoned version, then re-linked by URL, name or SKU. | Yes | Yes |
| Bulk restore of selected records | Yes | Yes |
| Point-in-time restore to any timestamp | Yes | Yes |
| Self-serve full-store restoreRewind's account restorations are automatic for Shopify only; BigCommerce clients trigger a manual data request handled by Rewind Support. | Yes | Via support |
| Live progress, cancel and retry-failedBulk restores report progress in real time, and failed records can be retried on their own. | Yes | Not documented |
| Page Builder design restoreWidget templates, then the page, then widgets, then the layout association, replayed in the order BigCommerce requires. | Yes | No |
| Store settings restore | Yes | No |
| Product restore with full re-assemblyImages re-uploaded, variants re-linked by option names, custom fields, pricing rules, modifiers, reviews and channel assignments rebuilt. | Yes | Not documented |
The fine print
- Themes: Rewind backs up and restores Stencil theme files; RollbackPro currently captures theme configuration metadata only. Blueprint (legacy) themes cannot be backed up by anyone, as BigCommerce provides no API access.
- Price lists: RollbackPro backs up and restores price list definitions; the per-SKU tiered price records are not yet captured. Rewind lists price lists as backed up.
- Orders: Both products archive orders. BigCommerce's API keeps most order fields read-only, so treat order backup as an archive rather than an undo, whichever vendor you choose.
- Images: On BigCommerce, restore of product imagery on either product depends on the original image URL still resolving.
- Metadata: Rewind's article lists “Metadata” as backed up, without detail on which resources; RollbackPro does not currently capture BigCommerce metafields.
- Outside both products (BigCommerce API limits): Scripts, product digital files, email subscribers, shared variant options, V2 option-set complex rules, and third-party app data.
- Full-store restores at Rewind: Per Rewind's Restoring Your Data FAQ, account-level restorations are automatic only for Shopify and QuickBooks Online; for BigCommerce they trigger a manual data request handled by Rewind Support. RollbackPro's point-in-time and bulk restores run self-serve with live progress.
Sources (4)
Competitor facts verified from public sources, August 2026. Products change; if anything here is out of date, email press@vortexiq.ai and we'll correct it.
Where RollbackPro helps, and where Rewind for BigCommerce still shines.
Your storefront is built in Page Builder. Rewind's documentation lists widgets and style-panel theme customisations among the items it cannot back up or restore; RollbackPro captures them per channel and replays them in the order BigCommerce requires.
You run more than one storefront. Multi-Storefront (MSF) resources are on Rewind's cannot-back-up list; RollbackPro gives every channel its own webhook coverage, settings capture and Page Builder sweep.
Store settings and shipping configuration are part of what you would need back. Both are on Rewind's cannot-back-up list; RollbackPro backs up 22 settings sections plus shipping zones and methods.
You need to recover without raising a ticket. Per Rewind's Restoring Your Data FAQ, BigCommerce account-level restorations are a manual data request handled by Rewind Support; RollbackPro's point-in-time and bulk restores run self-serve with live progress.
Rewind is the stronger choice on two counts today: it backs up and restores Stencil theme files, where RollbackPro captures theme configuration metadata only, and it lists price lists as backed up, where RollbackPro captures list definitions but not the per-SKU tiered price records.
