For partners

Register a deal. Protect your pipeline.

If you are an agency or a technology partner bringing us a merchant, register it first. Once a deal is registered, the account is protected from direct sales for 30 days and the merchant stays your customer of record.

What registering a deal does

One record, one owner, no channel conflict.

Registration is how we keep introductions honest between partners, our own team, and BigCommerce TAMs working the same accounts. The protection window is 30 days from confirmation. Your partner agreement carries the full wording; this page covers the process.

01

Tell us about the merchant

Company name, your relationship to them, and roughly where they are in their decision, before we or anyone else engages them directly.

02

We confirm the registration

We check the account is not already registered by another partner or already in an active conversation with us, then confirm the deal is yours.

03

You stay attached to it

Introductions, calls and any commercial terms for the account route back through you as the registering partner for 30 days, and your agency remains the customer of record.

Register a deal

Tell us about the opportunity.

This uses the same form our team monitors for all partner enquiries. Mention that you are registering a deal and name the merchant, and we will confirm the registration back to you.

Not a partner yet?

See the agency and technology partner programmes.

Connect directly to the commerce platforms you run