Vortex IQ, the AI workforce for ecommerce.
Detect what is wrong. Understand why. Fix it safely. Across every platform you run. Here is the whole platform in one read. Prefer the PDF? Download it here.
Revenue leaks in the gaps between your tools.
Modern commerce runs across a dozen disconnected systems, and the money slips through the seams no single one can see. A dashboard tells you a number went down. It cannot tell you why, fix it, or remember it so the same problem is less likely to cost you twice.
Vortex IQ is one command centre that watches your whole stack in real time, explains what is wrong in plain English, and helps you fix it safely, with a human approving every change. It runs on BigCommerce, Shopify, Adobe Commerce and WooCommerce, and connects the 200+ tools around your store. One continuous loop: detect, diagnose, act, deploy, learn.
Six crews. One workforce. Nothing changes without your approval.
Vortex IQ is six AI crews, each organised around one job of running a store. Plain job name first; the codename is how the crew introduces itself. All six are live with merchants today. Your team and agency bring the expertise. Vortex IQ helps move the work forward.
Store Health · Pulse crew
Scans the store and writes each problem as a ready-to-fix ticket with revenue impact, before and after, and the exact change. A verifier tries to disprove every finding before you see it.
SEO and AI Visibility · Beacon crew
Prepares metadata, briefs and drafts at catalogue scale so Google, image search and AI shopping answers can read the store. Your specialists review before anything publishes.
Ads Performance · Compass crew
Reads Meta Ads live (Google Ads on request), turns every recommendation into a finding with the numbers behind it, and applies only what your media specialist approves.
Store Experience · Prism crew
Runs the store as a customer in a real browser, with screenshots as evidence. Failed journeys become findings.
Store Development · CodeCraft crew
Takes every crew's findings and returns one honest outcome: applied with an undo point, a pull request, or guided steps. Built by one crew, challenged by a separate review crew.
Migration and Recovery · Bridge crew
Catalogue migrations with before-and-after counts, and the restore points that make undo real.
What every crew is made of.
Nerve Centre
Real-time detection across 200+ connectors.
You get: revenue leaks caught before your customers do, ranked by the money at stake.
Vortex Mind
Diagnostics, strategy and a memory graph across every channel.
You get: the root cause in plain English, and a system that starts from everything you have already fixed, so the second fix is faster than the first.
Ask Viq™
Conversational AI over your whole stack.
You get: answers to plain questions like “where am I losing revenue?”, cited to your data.
Vortex Agents
The crew members themselves, bounded by scope and approval.
You get: agents that do the work across store health, SEO and GEO, ads, journeys and code, each with one job and an approval path.
Vortex Apps
Staging, backup, rollback and restore points.
You get: changes previewed on a copy of your store where supported, undo points, and a full audit trail.
Vortex Memory
Remembers verified endpoints, prior fixes and run history.
You get: a workforce that gets faster, so a problem fixed once never costs you twice.
Win Search and AI Discovery, at scale.
SEO and GEO is the agent our merchants reach for first. It runs the SEO and GEO engine on a schedule: generating, localising and scaling high-intent content across the regions and demographics you are targeting, so you capture organic search and get cited by AI answer engines.
It runs inside the Vortex IQ loop: detected by the Nerve Centre, diagnosed by Vortex Mind, and executed by Vortex Apps staging-first with one-click rollback. One recent deployment saw a 1,400% increase in organic traffic (measured in Google Analytics) when the engine ran. Customer name withheld pending publication approval.
Nothing reaches live revenue without you.
- 1Preview first. StagingPro renders changes on a production-parity copy of your BigCommerce store, and Vortex Staging does the same for Shopify, so you see the exact result before it ships.
- 2You approve what applies. Every change sits behind your approval. The system proposes. You decide what reaches live revenue.
- 3Undo in one click. RollbackPro keeps restore points on BigCommerce and Shopify, so a supported change is one click to reverse, and every action is logged in a full audit trail.
Read-only by default. Approval-gated. Reversible. That is what makes it safe to let a system act on live revenue. ISO 27001 certified, with SOC 2 in progress.
Results you can verify.
Across more than 60 store audits, Vortex IQ recorded 749 issues for merchants, and about 55% were classified as potentially resolvable through an agentic workflow: approval-gated, and reversible where the platform supports it. Every figure below is sourced on the claims methodology page at vortexiq.ai/trust/claims-methodology.
“A genuine step change in how we run the store.”
Wells Stringham · Apply Digital“The kind of operating layer commerce has been missing.”
Olaf Akkerman · MicrosoftThree steps, no rip-and-replace.
- 1Connect your platform, read-only to start. BigCommerce, Shopify, Adobe Commerce or WooCommerce, plus the tools around it.
- 2Get your first findings, ranked by the revenue at stake, usually within the hour.
- 3Approve your first safe fix, previewed on staging and reversible where your platform supports it.
Four plans, each opening with a 14-day free trial.
- ●Foundation, the core loop for a single store.
- ●Growth (most popular), SEO and GEO, more connectors, deeper retention.
- ●Enterprise, governance, security and the buying-committee bundle.
- ●OmniChannel, multi-store, multi-brand, multi-region.
Full pricing, feature comparison and FAQs are on the pricing page.
