Vortex IQ, the AI Operating System for e-commerce.
Detect what is wrong. Understand why. Fix it safely. Across every platform you run. Here is the whole platform in one read. The PDF is on its way to your inbox too.
Revenue leaks in the gaps between your tools.
Modern commerce runs across a dozen disconnected systems, and the money slips through the seams no single one can see. A dashboard tells you a number went down. It cannot tell you why, fix it, or remember it so the same problem is less likely to cost you twice.
Vortex IQ is one command centre that watches your whole stack in real time, explains what is wrong in plain English, and helps you fix it safely, with a human approving every change. It runs on BigCommerce, Shopify, Adobe Commerce and WooCommerce, and connects the 200+ tools around your store. One continuous loop: detect, diagnose, act, deploy, learn.
Six pillars. One platform. What each does for you.
Nerve Centre
Real-time detection across 200+ connectors.
You get: revenue leaks caught before your customers do, ranked by the money at stake.
Vortex Mind
Diagnostics and strategy across every channel.
You get: the root cause in plain English, not another chart to interpret yourself.
Ask Viq™
Conversational AI over your whole stack.
You get: answers to plain questions like “where am I losing revenue?”, cited to your data.
Vortex Agents
Execute changes safely, on your approval.
You get: agents that do the work across SEO and GEO, merchandising, paid media, inventory and retention. Staging-first and reversible.
Vortex Apps
Staging, backup and governance.
You get: every change previewed on a copy of your store first, with one-click rollback and a full audit trail.
Vortex Memory
Learns from every signal, fix and decision.
You get: a system that starts from everything you have already fixed, so the second fix is faster than the first.
Win Search and AI Discovery, at scale.
SEO and GEO is the agent our merchants reach for first. It runs the SEO and GEO engine on a schedule: generating, localising and scaling high-intent content across the regions and demographics you are targeting, so you capture organic search and get cited by AI answer engines.
It runs as a Vortex Agent, so it is detected by the Nerve Centre, diagnosed by Vortex Mind, and executed staging-first with one-click rollback. One recent deployment saw organic growth of 1,400% (measured in Google Analytics) when the engine ran.
Nothing reaches live revenue without you.
- 1Preview first. StagingPro renders every change on a production-parity copy of your store, so you see the exact result before it ships.
- 2You approve what applies. Every change sits behind your approval. The system proposes. You decide what reaches live revenue.
- 3Undo in one click. RollbackPro keeps a continuous backup with one-click rollback, and logs every action in a full audit trail.
Read-only by default. Approval-gated. Reversible. That is what makes it safe to let a system act on live revenue. ISO 27001 certified, with SOC 2 in progress.
Results you can verify.
Across more than 60 store audits, Vortex IQ has surfaced 749 issues for merchants, and about 55% are resolvable agentically: approval-gated and reversible.
“A genuine step change in how we run the store.”
Wells Stringham · Apply Digital“The kind of operating layer commerce has been missing.”
Olaf Akkerman · MicrosoftThree steps, no rip-and-replace.
- 1Connect your platform, read-only to start. BigCommerce, Shopify, Adobe Commerce or WooCommerce, plus the tools around it.
- 2Get your first findings, ranked by the revenue at stake, usually within the hour.
- 3Approve your first safe fix, previewed on staging and reversible in one click.
Four plans, each opening with a 14-day free trial.
- ●Foundation, the core loop for a single store.
- ●Growth (most popular), SEO and GEO, more connectors, deeper retention.
- ●Enterprise, governance, security and the buying-committee bundle.
- ●OmniChannel, multi-store, multi-brand, multi-region.
Full pricing, feature comparison and FAQs are on the pricing page.
