The Challenge

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Open Door

30+ reviews

Leading gift and gadget retailer Menkind needed to implement a new, complex search and merchandising platform (Algolia). Their existing sandbox was not fit for purpose, as it lacked the complete product catalog, making accurate testing impossible and risking a poor customer experience upon launch.

“The best part of working at Artifact is the team. Smart, driven people who genuinely want to solve problems the right way.”

Lucas Graham

Customer Support

Seamless integrations

The Solution

Menkind used Vortex IQ's StagingPro to create a high-fidelity staging environment that was a perfect mirror of their live store. This enabled them to:
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‍Replicate the Entire Product Catalog: Bulk content migration provided the Algolia platform with the complete, real-world data it needed for accurate indexing and testing.
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‍Test Configurations with Confidence: The merchandising team could creatively test new search configurations and rules in a safe, production-like environment.
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‍Collaborate Efficiently with Agency: Enabled a smooth and efficient implementation process with their agency partner, IDHL, reducing risk and accelerating the deployment timeline.

From Safe Integrations to Intelligent Monitoring
The ability to safely test and deploy third-party integrations is a cornerstone of a healthy e-commerce operation. In the Vortex IQ Agent Hub, this principle is supercharged. Our AI agents not only facilitate safe testing but also monitor the performance of your third-party tools 24/7, alerting you to issues and opportunities for optimization.

Seamlessly Implemented a New, Business-Critical Search Platform

The Challenge