Help build the AI workforce for ecommerce.
We are a small team of ecommerce veterans and AI engineers. Specialist crews find the problem in a merchant's own data and prepare the exact change, and people sign it off. If you want your work in production for real merchants within weeks, we'd love to meet you. We work side by side at our office in Brentford, London, because that is how we turn things around fast.
People who use AI tools every day and own outcomes rather than tickets. Testing should not stop at raising a ticket. It should end in a pull request.
AI should do the work. People should sign it off. That is how we build the product, and it is how we want to work: AI as everyday equipment, and a person who owns the result and can show the evidence that it worked.
The traits we hire for and build around.
Outcomes, not tickets
We judge work by what changed for the merchant. Where you can, open a pull request rather than a ticket, then check the result.
Evidence you can verify
Every number we show should be verifiable. Say what you measured, how you measured it, and what it does not show.
Uncomfortable questions welcome
Challenge openly, including the founders, and be ready to be proven wrong. The better answer wins, whoever it comes from.
Ownership
Take a problem from the first finding to a result in production, and own what happens next.
Set up to do the best work of your career.
The roles we are hiring for now.
Every role is close to real merchants from the first weeks. If yours is not listed, introduce yourself anyway. We move quickly for the right people.
Agency success manager
Help the agencies already working with us get their client stores live and successful on Vortex IQ: onboarding each client, the first approved changes, the monthly client report, and the case study that comes out of it.
Apply for this role →Product lead (onboarding)
Own a merchant's first weeks, from connecting a store to the first approved change. The goal is self-service onboarding that works without us doing it by hand.
Apply for this role →Forward-deployed engineers
Work directly with merchants and agencies on their own stores: connect their systems, ship the first changes as pull requests, and feed what you learn back into the product.
Apply for this role →Sales lead (North America)
Open and grow our North American pipeline of merchants and agencies. You show each buyer Vortex IQ working on their own store data.
Apply for this role →Not your title?
If you use AI tools every day and want to own outcomes rather than tickets, tell us what you would work on and why.
Introduce yourself →A short, respectful process.
No endless rounds and no take-home busywork for its own sake. We aim to move from first hello to offer in a couple of weeks.
Say hello
A friendly 30-minute call to learn about you, what you want next, and what we're building.
Talk craft
A focused conversation with the team on the work itself: real problems, not trick questions.
Work together
A short, paid or scoped exercise that mirrors the actual job, so you see us and we see you.
Meet the team
Meet a few more of us, get your questions answered, and, if it's a fit, an offer.
Introduce yourself.
Whether it's one of the roles above or a role we haven't thought of yet, if you're excited about building the AI workforce for ecommerce, we want to hear from you. Tell us what you'd love to work on and where you can have the biggest impact.
Prefer email? Reach us at hey@vortexiq.ai. We usually reply within one business day.
