The AI Operating System for E-Commerce.
The five pillars of the world's first AI Operating System. This is the how-it-works layer, not another brochure. Vortex IQ connects your signals, runs stateful agents, and turns them into controlled, reversible action.
The AI OS for e-commerce, built from six modules that work as one.
Each module does one job in the loop and hands off cleanly to the next, all governed end to end.
Nerve Centre
Monitor every critical KPI in real time and detect issues before revenue is lost.
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Vortex Mind
Diagnose what's happening across your store and get clear, prioritised recommendations.
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Ask Viq
Ask questions in plain English. Get answers, context, and safe actions across your stack.
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Vortex Apps
Apply fixes safely using staging, backup, and rollback, without risking your live store.
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Actions
Build and manage AI agents that monitor, analyse, and act across your e-commerce stack.
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Vortex Memory
The graph that remembers every signal, fix, and decision, so the system gets sharper over time.
Know more →You're not buying AI chat. You're buying a system that turns signals into controlled action.
An operating system connects your signals, holds context across them, and executes safely. That is the difference between a report you read and a system that resolves the work, with your approval.
Unified signals
From commerce, marketing, payments, performance, and ops, normalised into one consistent layer.
Stateful agents
They remember context, correlate issues, and prioritise action across your whole stack.
Safe execution
Approvals, staging-first changes, backups, and audit logs on every action.
A three-layer system: signals in, intelligence in the middle, safe action out.
Every fix flows through the same governed path, so nothing reaches live revenue untested.
Signals Layer
Connectors ingest data from platforms, marketing, payments, performance, and ops. Normalisation turns messy sources into consistent signals.
Intelligence Layer
Agents maintain context across systems, not just one query at a time. Correlation links symptoms to root cause and ranks by business impact.
Safe Execution Layer
Changes are staged, reviewed, and protected by backup and rollback. Permissions and audit logs enforce governance on everything.
It's not run a prompt. It's a loop.
Agents maintain context across sessions and systems, so they reason about change over time and across your stack, then act and verify.
The loop is governed end to end. No silent changes. No hidden automations.
Observe, act, verify, and prove it. Every action is scoped, approved where it matters, and logged, so you can let the system act on a live store with confidence.
Read the trust model →Proof beats promises.
Real outcomes from live customer deployments.
The OS is only useful if it connects to your actual stack.
Vortex IQ connects to over 200 connectors in the AI OS catalogue, across commerce, analytics, marketing, payments, and operations.
Commerce
Orders, products, customers, inventory, theme signals.
Catalog, orders, storefront changes, API health.
Store config, checkout flows, performance, errors.
Analytics
Events, funnels, cohorts, campaign attribution.
Tag health, publishing changes, tracking integrity.
LCP, INP, CLS signals and performance alerts.
Marketing
Spend, ROAS signals, anomaly detection.
Campaign health, budget spikes, performance drift.
Segments, campaigns, customer engagement signals.
Payments
Payment failures, dispute spikes, checkout drop-offs.
Gateway performance and failure diagnostics.
Operations
Incident routing, approvals, daily summaries.
Create tickets from incidents, track remediation.
Deployment signals, releases, change correlation.
Don't see your connector?
Build one inside Actions, and govern exactly what it can read, write, and automate.
Browse integrations →Vortex IQ adapts to how different teams work.
Get the right insights, agents, and controls for your role, without juggling tools.
Connect your stack and watch the loop run.
Detect, diagnose, deploy safely, and verify, all from one operating system. See it on your own store.