THE SHIFT

Any SaaS app with an API can become part of your Agent Hub.

Name: Agent Hub
Brand: Vortex IQ

Here’s the simple truth: if a tool exposes an API, it can be wrapped into a connector and promoted into an agent with skills. That means your stack stops being a pile of disconnected apps, and becomes a coordinated workforce that can plan, execute, and report.

CONNECT

Bring your tools

Shopify, BigCommerce, Adobe Commerce, GA, payments, fulfilment, ESPs, CRM, ERP — public or private.

API key, OAuth, or custom auth flows
OpenAPI import or doc-driven discovery
Rate limits, retries, and safety defaults

BUILD

Convert APIs into skills

Define what the agent can do in plain language. Each skill maps to one or more API calls.

CRUD operations, search, and workflows
Input/output contracts for reliability
Human-in-the-loop checkpoints

ORCHESTRATE

Agents that collaborate

Agent‑to‑Agent communication lets specialised agents call each other to complete multi-step outcomes.

Tool‑calling with consistent contracts
Task routing to the best specialist
Shared context and traceable decisions

How it works

From "API docs" to "working agent" in a repeatable flow

The goal is not a demo agent. The goal is an agent you can trust in production. That means connectors, policies, sandbox testing, approvals, and an audit trail — by default.

Connect the SaaS tool

Create a connector by importing an OpenAPI file or pasting documentation. Vortex IQ generates the schema, auth UI, and endpoint catalogue (including rate limits and required fields).

Define skills (what the agent can do)

Skills are the contract: inputs, outputs, and behaviour rules. One skill might wrap a single API call, or orchestrate multiple calls into a workflow (e.g., “Create discount”, “Publish campaign”, “Validate results”).

Add policies and guardrails

Put boundaries around what the agent is allowed to change. Add approval gates for high‑risk actions, enforce environment rules (staging first), and require backups before write operations.

Test in a safe mode

Run simulated tasks, validate responses, and check behaviour under real data constraints. Capture and re‑use test cases as regression. If it can’t be tested, it can’t be trusted.

Publish into the Agent Library

Give it a name, description, tags, and usage examples. Decide who can access it (merchant, agency, internal, or public). Now it’s a reusable building block — not a one‑off prompt.

Orchestrate with Agent‑to‑Agent communication

Connect agents into an end‑to‑end flow. Example: Monitoring agent detects a drop → sends context to an analysis agent → calls a remediation agent → triggers a backup agent → requests approval → applies fixes → verifies metrics.

Build agents like products, not prompts

CONNECTOR STUDIO

Connector discovery & schema

Turn API documentation into structured capability maps that agents can call safely.

Auth UI generation (OAuth, keys, custom)
Endpoint catalogue and field constraints
Retries, rate limits, and pagination rules

SKILL DESIGN

Skills you can trust

Define inputs, outputs, and behaviour rules so you get consistent results — not vibes.

Strong input/output contracts
Deterministic tool selection
Reusable skills across agents

RELEASE

Publish, version, deprecate

Agents need lifecycle controls: versioning, change logs, and safe rollouts.

Versioned releases and rollback
Changelogs and ownership
Access control (RBAC)

Policies by default Define what actions are allowed, what requires approval, and what must run in staging first.

Audit trail Every run is logged: inputs, outputs, tools called, changes proposed, approvals, and outcomes.

Safe execution Retries, rate limits, and fail-safe behaviour reduce breakage and keep you out of incident mode.

Reversible changes Backups, versioning, and rollback-friendly workflows mean you can undo quickly when needed.

APPROVAL GATES

Human-in-the-loop where it matters

Use assisted-action modes for high impact tasks: pricing, payments, checkout, brand messaging, scripts, and theme changes. Agents propose, humans approve, agents execute — then verify.

Approve-by-role: merchant, agency, developer
Threshold rules (e.g., discounts, margin changes)
Staging preview links before deploy

ENVIORNMENT SKILLS

Staging first. Always trust.

Production changes are expensive when they go wrong. Agent Hub is designed to route risky actions through staging and backups by default, so you can ship with confidence.

Staging run → diff → approval → deploy
Automated pre-change snapshotting
Verification agent confirms outcomes

WHAT YOU CAN DO

High-impact workflows that feel like magic (but are actually engineered)

Below are examples of real workflows Agent Hub enables when agents can collaborate via A2A. The common pattern: detect → diagnose → propose → approve → execute → verify.

REVENUE

Stop checkout leakage

Identify payment failures, script errors, and UX friction, then apply safe fixes via staging and verification.

Nerve Centre detects anomalies
Diagnostics agent finds root cause
Fix agent prepares patch plan
Backup → approval → deploy → verify

GROWTH

Launch campaigns faster

Create coupons in your store, then trigger your ESP to send segmented campaigns with tracking and reporting.

Commerce agent creates offer
Marketing agent builds segments
Creative agent drafts copy variants
Send + monitor performance

OPS

Automate catalogue hygiene

Fix product titles, images, meta fields, SEO metadata, and categorisation with rules and approvals.

Find errors and missing fields
Generate updates in batches
Staging review with diffs
Publish with audit trail

Staging, Backup, and Rollback Engineered for Safe Commerce

Any SaaS app with an API can become part of your Agent Hub.

Build agents like products, not prompts

High-impact workflows that feel like magic (but are actually engineered)

Agent Hub is where your AI OS becomes real.