Solutions by role

Vortex IQ is the AI Operating System for Commerce.

Name: Vortex IQ
Author: Vortex IQ

Move from signal → insight → safe action across every app in your stack. No more dashboard fatigue. No more "someone should look at this" moments. Just fast, controlled execution.

For Merchants & Brands

BigCommerce Partner

API-first, agent-ready

Safe action: staging + rollback

For Enterprise buyers, and operators: this page shows the model with the three paths just tailor the workflows.

65% Increase in operational efficiency

From customers who used Artifact for at least 12 months.

Summarize trends from Q1 sales data

Pick your path. Keep the same operating system underneath.

One foundation. Different workflows. Always moving from signal → insight → safe action.

For Merchants & Brands

Protect revenue, reduce firefighting, and turn insight into action without waiting for “the next sprint”.

Detect conversion & checkout leaks early
Fix safely with staging + backup + rollback
Automate SEO, merchandising, content, and ops with agents

Ecommerce

Marketing

Ops

Merchandising

Dev/IT

Support

Explore Merchants →

See sample outcomes→

For Agencies

Scale client outcomes without scaling headcount. Make proactive support your margin.

Multi-store monitoring & reporting for portfolios
Repeatable playbooks and agent templates by vertical
Safe deployment guardrails across client sites

Account

SEO

Performance

DevOps

Support

Delivery

Explore Agencies →

View templates →

For Tech Partners

Make your platform agentic. Ship AI features in weeks with permissions, auditability, and orchestration built in.

Connectors + permissions + execution controls
Build agents on your API (customer-facing or internal)
Monetise agent features and workflow packs

Product

Engineering

Solutions

Partnerships

RevOps

Explore Tech Partners →

Connector framework →

How the AI OS works

The workflow is the product. The loop is always the same, only the role-specific playbooks change.

1. Detect Nerve Centre

Real-time signals across revenue, UX, SEO, ops and platform health.

2. Diagnose Vortex Mind

Plain-English prioritisation with business impact and recommended actions.

3. Command Ask Viq

One conversational layer across your tools, just ask, approve, execute.

4. Execute Agent Hub

Install role agents or build your own. Skills-based, controlled, auditable.

5. Deploy safely Vortex Apps

Staging, backup and rollback so fixes are safe and recoverable.

Try the command centre →

See enterprise controls →

Real outcomes teams use Vortex IQ for

Each outcome is a pattern: signals → agent actions → safety checks. Click any tile to see how it runs.

Recover failed orders Catch failures early and stabilise revenue flow.

Detect checkout breakages Find the leak, fix it safely, and move on.

Improve Core Web Vitals Speed and stability without risky deployments.

Fix SEO regressions Stop silent traffic loss from creeping changes.

Product enrichment Better listings, faster merchandising.

Agency weekly client pack Proactive reporting that clients actually value.

Multi-store monitoring Portfolio-level visibility without noise.

Partner connector templates Ship agent features on your API.

Built for every team, without splitting your stack

Same OS. Different playbooks. Clear ownership across teams and partners.

Merchants & Brands

Ecommerce Manager

Revenue at risk, prioritised action plan, weekly performance summary.

Marketing

SEO fixes, campaign QA, landing page performance, brand consistency.

Merchandising

Product quality, pricing checks, search signals, promo readiness.

OpDev/ITs

Performance regressions, release checks, safe deployment and rollback.

Ops

Order failures, fulfilment risks, payment errors, shipping issues.

Explore Merchant solutions →

Agencies

Account Managers

Portfolio health, client-ready reports, QBR packs, risk alerts.

SEO & Performance

Repeatable playbooks, templates by vertical, fast wins library.

DevOps & Engineering

Staging, QA, deployment guardrails, rollback plans.

Support

Incident detection, triage, auto-routing to the right owner.

Explore Agency solutions →

Agencies

Account Managers

Portfolio health, client-ready reports, QBR packs, risk alerts.

SEO & Performance

Repeatable playbooks, templates by vertical, fast wins library.

DevOps & Engineering

Staging, QA, deployment guardrails, rollback plans.

Support

Incident detection, triage, auto-routing to the right owner.

Explore Agency solutions →

Enterprise-ready by design

If you’re trusting an agent to execute, you need guardrails. Vortex IQ is built around control, traceability, and safe deployment.

Security & access Least-privilege access, scoped permissions, credential handling, and tenant separation patterns.

Controls & approvals Human-in-the-loop execution, staged automation modes, and explicit approval workflows for high-impact changes.

Reliability Backup, staging validation, rollback and change history so fixes don’t become incidents.

Scale & governance Multi-store oversight, role-based access, audit trails, and operational reporting across teams.

Speak to solutions engineering →

Compare approaches →

Start with proven agent playbooks

Templates make the OS real. Install, adapt, and deploy with safety checks, or build your own from scratch.

Checkout Health Monitoring Agent

Detect breakages, alert the right owner, and stage fixes with approvals.

Explore Merchants →

SEO Regression Watcher

Catch metadata drift and template mistakes before rankings slide.

Install starter pack →

Agency Weekly Client Pack

Generate client-ready reports and a prioritised action plan automatically.

Install starter pack →

Common Questions

Templates make the OS real. Install, adapt, and deploy with safety checks, or build your own from scratch.

I'm not sure which solution I am, what should I pick?

If you run one store, start with Merchants & Brands. If you manage many stores, start with Agencies. If you build a product and want agent capabilities on your API, start with Tech Partners.

Do I need developers to get value?

No. Your team can start with monitoring, reports, and guided recommendations. When you’re ready, you can apply changes safely using staging + backup flows.

What does “safe action” mean?

It means changes are staged first wherever possible, backed up automatically, and fully auditable — so you can move fast without breaking the live site.

Can agencies manage multiple clients from one place?

That’s the point. Portfolio monitoring, shared playbooks, templates, and reporting so you can run proactive accounts at scale.

Can tech partners ship this under their own brand?

This can be offered as partner-led workflows and templates. The right approach depends on your go-to-market and how you want customers to experience agent functionality.

How quickly will we see value?

In practice: monitoring and diagnostics land first, then the top 3–5 fixes that move revenue or stability. Execution is staged and controlled, not “let the bot loose”.

Vortex IQ is the AI Operating System for Commerce.

Ready to stop firefighting?