Diagnose problems. Prioritise fixes. Execute with confidence.

When something is wrong, Vortex Mind explains why and what to do next, then hands off to Ask Viq and agents for safe action.

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Root-cause analysis

Multi-agent diagnosis

Reports

Benchmarks

Actionable recommendations

Diagnostic engine that finds root causes and prioritises fixes by real business impact.

The Problem

Teams drown in reports and dashboards, but still do not know what to fix first. Without root-cause clarity, they chase symptoms, ship low-impact work, and miss the highest-value opportunities.

Symptoms, not causes

A KPI drops, but the why is buried across multiple systems and pages.

Poor prioritisation

Backlogs fill up with tasks that feel urgent but do not move revenue or retention.

Slow decision cycles

Too much time is spent in meetings aligning on what is happening instead of executing fixes.

What it is

Vortex Mind is your AI-powered diagnostic engine for commerce. It turns raw signals from the Nerve Centre into meaning: root causes, prioritisation, and clear recommendations.

Your diagnostic brain for e-commerce

Correlates anomalies and spots hidden bottlenecks.
Benchmarks against competitors and identifies root causes.
Generates actionable recommendations, not just charts.

Multi-agent intelligence

Agents collaborate to analyse your store from every angle (KPIs, competitors, product performance, events).
Designed to surface opportunities and risks quickly.

Built for clarity, designed for action

Scan-friendly structure with clear wins, opportunities, and risks.
Executive summary for leaders plus detailed recommendations for practitioners.
Buttons to discuss each issue in Ask Viq, turning diagnosis into action.

What it helps you fix

Performance and UX

Slow PLP/PDP, high CLS, heavy images, broken tags, checkout friction, abandoned sessions.

Commerce, growth, and strategy

Failed orders, inventory issues, missing SEO fields, ad spend inefficiency, organic underperformance, SKU strategy and seasonal planning.

Two report formats

Interactive HTML report

Stylish, sectioned, easy to share internally, built for fast decision-making.

AI-narrated podcast summary

Top risks, top opportunities, what to fix first, perfect for busy leaders and teams

Stop flying blind. Connect your store and let Viq detect issues, explain the cause, and fix problems safely using staging and rollback. Your always-on commerce system is ready when you are.