One Command Centre
From Data to Action.

Unify monitoring, diagnostics, conversational insights, safe execution, and an ecosystem of AI agents to run and optimise your e-commerce operation.

Monitoring

Diagnostics

AI Agents

Staging

Backup & Rollback

The Problem

Fragmented stack
Data, alerts, and actions live in different tools, so teams lose time switching context and arguing about the truth.
Late detection
Issues are spotted after revenue drops, customers complain, or SEO damage is done.
Risky fixes
Even when the problem is clear, applying changes safely is slow without staging, approvals, and rollback.

Vortex IQ exists to remove blind spots and friction, so teams can move from data to decisions to safe execution without operational chaos.

WHAT IT IS

Vortex IQ connects your commerce platform and key tools into a single operating layer. It then uses specialised AI agents to detect issues, prioritise what matters, and recommend or execute improvements with safety controls.

OUTCOME
Fewer blind spots
OUTCOME
Faster decisions
OUTCOME
Safer changes

POPULAR CONNECTORS (EXAMPLES)

BigCommerce

Shopify

Adobe Commerce

GA4

Google Ads

Dotdigital

Stripe

PayPal

Amazon

Jira

Microsoft Teams

Plus many more connectors across commerce, marketing, analytics, and operations.

HOW IT WORKS

1

Connect your platforms
BigCommerce, Shopify, Adobe Commerce, plus analytics, ads, payments and ops tools.

2

Activate AI agents
Monitoring, insights, SEO, product optimisation, image compression, reporting and more.

3

Apply fixes with confidence
Test in staging, protect every deployment with backup and rollback workflows.

The 5 Core Modules

Nerve Centre
Always-on monitoring across traffic, revenue signals, performance and SEO health.
Vortex Mind
Diagnostic intelligence that finds root causes and prioritises fixes by business impact.
Ask Viq
Conversational command centre for instant analysis and joined-up answers.
Agent Hub
Role-specific AI agents plus an Agent Builder for custom automations.
Staging & Backup
Staging-first safety, backup protection, and fast rollback to reduce operational risk.

Why Teams Adopt Vortex IQ

Clarity
See what is happening across the entire stack, not just one dashboard.
Priority
Focus on the fixes that matter most by ranking issues by impact and urgency.
Confidence
Deploy with guardrails: staging tests, backups, and rollback options.

Safety First:
You Stay in Control

Vortex IQ supports human-in-the-loop approvals and governance so changes only go live when you are ready.
Ready to Meet Viq?
Stop flying blind. Connect your store and let Viq detect issues, explain the cause, and fix problems safely using staging and rollback. Your always-on commerce system is ready when you are.
Start for Free
Start for Free
About Vortex IQ

The World’s First AI Operating System for eCommerce. Unify data, automate workflows, and apply safe fixes from one Command Centre.

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