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Common questions
Straight answers for product, engineering, and leadership.
Is this just MCP?
No. MCP helps expose tools, but it doesn’t solve distribution, monitoring, governance, or cross-tool connectivity. Vortex IQ is the operational control plane: connectors + monitoring + safe execution + Agent Hub economics.
Can you monitor our APIs 24×7?
Yes. You can plug API endpoints and workflows into the Nerve Centre to alert on failures, latency, auth issues, and integration breakages — then route alerts to Slack/Teams/email.
How does a private connector work?
You can import private API collections or define connector scopes so only approved endpoints are exposed to agents. This lets you enable automation without publishing internal APIs publicly.
What does grey-label mean in practice?
Your customers see a branded experience that feels native to your platform. Vortex IQ runs behind the scenes to power connectors, monitoring, and agent execution.
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