At Vortex IQ, our mission is to build the definitive AI Operating System for the entire ecommerce ecosystem. We believe that the power of agentic AI should be accessible to every ambitious brand, regardless of the platform they choose to build on.
Today, we are thrilled to take a major step forward in that mission by announcing our official, native integration with BigCommerce.
We've long admired the BigCommerce platform for its power, flexibility, and its position as a trusted choice for serious mid-market and enterprise merchants. We know that businesses on BigCommerce are focused on sophisticated operations, scalability, and performance—the very challenges that an Agentic OS is designed to solve.
Effective today, BigCommerce merchants can connect their stores to Vortex IQ and unlock the full power of an autonomous AI workforce.
What This Means for BigCommerce Merchants
This isn't just another app in the marketplace. Integrating Vortex IQ with your BigCommerce store transforms how you operate, moving you from a collection of disconnected tools to a single, intelligent command centre.
Here’s what you can do, starting now:
1. Unify Your Entire Commerce Stack
Our new integration provides a deep, real-time connection to your most critical BigCommerce data: orders, customers, products, and inventory. The Vortex IQ platform unifies this data with all your other systems—your ad platforms like Google and Meta, your email and SMS providers, and your customer support desks—to create a single, holistic view of your business.
2. Deploy a Team of Specialist AI Agents
Once connected, you can deploy pre-built agents from our Agent Hub to automate and optimise key business functions:
• Inventory Forecasting Agent: Prevent costly stockouts by connecting real-time BigCommerce sales velocity data to predictive AI models.
• Site Reliability Agent: Go beyond basic uptime monitoring. Our agent can continuously simulate and test your entire checkout flow—including the optimised one-page checkout—to ensure your most critical conversion path is always working flawlessly.
• Ad Spend Optimisation Agent: Get a true, blended Return On Ad Spend (ROAS) by combining your BigCommerce conversion data with spend data from all your ad channels.
Once connected, you can deploy pre-built agents from our Agent Hub to automate and optimise key business functions:
- Inventory Forecasting Agent: Prevent costly stockouts by connecting real-time BigCommerce sales velocity data to predictive AI models.
- Site Reliability Agent: Go beyond basic uptime monitoring. Our agent can continuously simulate and test your entire checkout flow—including the optimised one-page checkout—to ensure your most critical conversion path is always working flawlessly.
- Ad Spend Optimisation Agent: Get a true, blended Return On Ad Spend (ROAS) by combining your BigCommerce conversion data with spend data from all your ad channels.
3. Build Custom Agents for Your Unique Workflows
Every business has unique processes that off-the-shelf software can't handle. With our Agent Studio, you can now build custom agents tailored to your exact needs on BigCommerce, without writing a single line of code.
Imagine building an agent that:
- Automatically assigns new customers to specific BigCommerce Customer Groups based on their first order value, creating instant audience segmentation.
- Monitors product reviews and, if a review is below 3 stars, automatically creates a high-priority ticket in your helpdesk with the customer and order details.
- Identifies when a product's inventory drops below a set threshold and automatically adds a "low stock" tag to its name in the BigCommerce catalogue.
If you can describe your process, you can build an agent to execute it.
Getting Started is Simple
Connecting your BigCommerce store takes only a few minutes. From the Vortex IQ dashboard, navigate to the "Integrations" section, select BigCommerce, and follow the secure, step-by-step authentication process. Your core store data will begin syncing immediately, empowering your agents to get to work.
This integration marks a significant milestone for Vortex IQ and our commitment to serving the wider ecommerce community. We're excited to welcome BigCommerce merchants, developers, and agency partners to the agentic future.
Running your store on BigCommerce? Let us show you how an AI Operating System can transform your efficiency and drive growth.
