The AI Command Center for Every E-commerce Job

From optimizing your site speed to automating ad campaigns and building custom workflows, explore the full power of the Vortex IQ platform.

Site Optimisation

Enhance user experience and search rankings with AI-powered tools that monitor and improve your store's performance.

Core Web Vitals

Starter

Google CRUX dataset + Google PageSpeed Insights

Uses Google CRUX dataset and Page Speed Insights to monitor LCP, INP, and CLS in real time. Provides alerts, trends, and optimisation guidance.

SEO Toolkit

Starter

Ecommerce platform (catalogue & metadata)

Focuses on product data SEO optimisation. Analyse product titles, descriptions, metadata, and structured data for discoverability.

Image Optimisation

Starter

VIQ Image AI service

AI-powered image optimiser. Merchants can upload or select product images, apply AI edits via prompts, and push optimised versions back.

Speed & Uptime Monitoring

Starter

VIQ Uptime Monitoring + Google PageSpeed Insights

Monitor uptime and load speeds for any merchant-provided URL (homepage or specific pages) 24/7. Alerts when downtime or slow performance is detected.

Insights & Reporting

Turn raw data into clear answers. Ask Viq for complex reports and get them in seconds, without touching a spreadsheet.

Audience Intelligence

Growth

GA4 + Ecommerce platform (orders/customers)

Analyse customer segments, behaviours, and demographics to guide targeting and retention strategies.

Campaign Performance

Growth

Google Ads + Meta Ads + TikTok Ads + GA4

Analyse campaign ROI and performance across Google, Meta, TikTok, and email channels.

Traffic Analysis

Growth

GA4

Monitor web traffic trends and conversion funnels to optimise acquisition and user journeys.

Business KPIs

Growth

Ecommerce platform (Adobe Commerce/Magento, Shopify, BigCommerce)

Track your store’s key performance indicators like revenue, orders, AOV, repeat customers, and refunds in one place.

Marketing Automation

Let AI agents manage and optimise your marketing channels to increase reach and reduce wasted spend.

Google Ads / Adwords Sync

Growth

Google Ads

Sync campaigns, budgets, and conversions. Monitor pacing and performance with one‑click recommendations.

Amazon Ads (Brand Analytics)

Growth

Amazon Brand Analytics + Amazon Advertising API + Amazon catalogue data

Deep Amazon Ads integration using Brand Analytics + catalogue data. Monitor ACoS/ROAS, mine search terms, and alert on listing issues affecting ads.

Advanced Attribution

Growth

GA4 + Google Ads + Ecommerce (orders)

Multi‑touch and data‑driven attribution models to understand true channel and campaign impact.

Campaign Performance

Growth

Google Ads + Meta Ads + TikTok Ads + GA4

Analyse campaign ROI and performance across Google, Meta, TikTok, and email channels.

Monitoring & Alerts

Get real-time notifications on the critical metrics that matter, from site uptime to ad spend, so you can act before issues escalate.

Bulletin Board

Starter

All connected sources (GA4, Ads, Ecommerce, PSI/CRUX, Uptime)

Unified feed of alerts and updates across your stack for rapid triage and action.

Site Uptime Alerts

Starter

VIQ Uptime Monitoring (multi-region probes)

Monitor your store’s uptime and get notified instantly if it goes down.

Homepage Speed Alerts

Starter

Google PageSpeed Insights + Google CRUX dataset

Track homepage Core Web Vitals and get alerts when load speed regresses.

Budget Pacing

Growth

Google Ads + Meta Ads + TikTok Ads

Catch overspend or underspend across ad platforms before it hurts ROI.

CPA / ROAS Alerts

Growth

Google Ads + Meta Ads + TikTok Ads

Be alerted when CPA rises or ROAS drops below your targets.

Campaign Underperformance

Growth

Google Ads + Meta Ads + TikTok Ads + GA4

Spot weak campaigns early with anomaly detection across KPIs.

Traffic Spikes & Drops

Growth

GA4

Detect sudden changes in sessions, conversions, or revenue.

Stock-out & Low-Stock Alerts

Growth

Ecommerce platform (inventory levels + order velocity)

Reduce lost revenue by surfacing products at risk of running out.

Operations & Reliability

Protect your store and streamline your development workflow with enterprise-grade tools for staging, backups, and error monitoring.

Staging (Basic)

Growth

StagingPro

Spin up a staging environment to preview and test store updates before going live.

Backup & Rollback (Lite)

Starter

VIQ Backup app

Lightweight assurance with daily snapshots of key store data and one‑click rollback for recent changes.

Error Monitoring

Starter

Google PageSpeed Insights + GoogleVIQ Error Monitoring (HTTP/app errors) CRUX dataset

Real‑time detection of store errors (404s, checkout issues, API failures) with alerting and trends.

Performance Alerts

Starter

GA4 + PSI + VIQ Uptime Monitoring

Monitor site performance metrics and alert for anomalies like speed drops or server spikes.

Agent Hub

Your ultimate differentiator. Build and deploy custom AI agents for any workflow, connecting any of our integrations to solve your unique business challenges.

Agent Builder

Enterprise

VIQ Agent Hub (Adobe Commerce/Magento, Shopify, BigCommerce; Stripe, PayPal, CyberSource; shipping providers)

Design and deploy custom AI agents with pre‑integrations for ecommerce platforms and providers (e.g., Adobe Commerce), payments (PayPal, CyberSource, Stripe), and shipping. Add skills such as order lookup, refunds, stock checks, and product Q&A.

Custom Workflow Automation

Enterprise

VIQ Agent Hub Orchestrator (ads, GA4, ecommerce, payments, shipping)

Compose multi-agent workflows that trigger on events (alerts, thresholds, schedules). Chain actions across ads, analytics, CRM, catalogue, payments and shipping with human approvals where needed.

Attract

Drive qualified traffic to your store by optimising for search, managing ad campaigns, and understanding your target audience.

SEO Toolkit

Starter

Ecommerce platform (catalogue & metadata)

Focuses on product data SEO optimisation. Analyse product titles, descriptions, metadata, and structured data for discoverability.

Google Ads / Adwords Sync

Starter

Google Ads

Sync campaigns, budgets, and conversions. Monitor pacing and performance with one‑click recommendations.

Audience Intelligence

Growth

GA4 + Ecommerce platform (orders/customers)

Analyse customer segments, behaviours, and demographics to guide targeting and retention strategies.

Advanced Attribution

Growth

GA4 + Google Ads + Ecommerce (orders)

Multi-touch and data-driven attribution models to understand true channel and campaign impact.

Convert

Turn visitors into customers by enhancing site speed, optimising imagery, and analysing user journeys for friction points.

Core Web Vitals

Starter

Google CRUX dataset + Google PageSpeed Insights

Uses Google CRUX dataset and PageSpeed Insights to monitor LCP, INP, and CLS in real time. Provides alerts, trends, and optimisation guidance.

Image Optimisation

Starter

VIQ Image AI service

AI-powered image optimiser. Merchants can upload or select product images, apply AI edits via prompts, and push optimised versions back.

Traffic Analysis

Growth

GA4

Monitor web traffic trends and conversion funnels to optimise acquisition and user journeys.

CRO Insights

Coming Soon

GA4 + Google Ads + Ecommerce (orders)

Multi-touch and data-driven attribution models to understand true channel and campaign impact.

Retain

Increase customer lifetime value with personalised communication, loyalty insights, and a deep understanding of your best customers.

Email (Klaviyo/ESP)

Coming Soon

Native ESP connectors for lifecycle flows and metrics.

Loyalty

Coming Soon

Surface loyalty segments; trigger perks and winbacks.

Audience Intelligence

Growth

GA4 + Ecommerce platform (orders/customers)

Analyse customer segments, behaviours, and demographics to guide targeting and retention strategies.

Business KPIs

Starter

Ecommerce platform (Adobe Commerce/Magento, Shopify, BigCommerce)

Track your store's key performance indicators like revenue, orders, AOV, repeat customers, and refunds in one place.

Protect

Ensure business continuity with enterprise-grade tools for backups, safe testing environments, and real-time performance monitoring.

Bulletin Board

Starter

All connected sources (GA4, Ads, Ecommerce, PSI/CRUX, Uptime)

Unified feed of alerts and updates across your stack for rapid triage and action.

Site Uptime Alerts

Starter

VIQ Uptime Monitoring (multi-region probes)

Monitor your store’s uptime and get notified instantly if it goes down.

Homepage Speed Alerts

Starter

Google PageSpeed Insights + Google CRUX dataset

Track homepage Core Web Vitals and get alerts when load speed regresses.

Budget Pacing

Growth

Google Ads + Meta Ads + TikTok Ads

Catch overspend or underspend across ad platforms before it hurts ROI.

CPA / ROAS Alerts

Growth

Google Ads + Meta Ads + TikTok Ads

Be alerted when CPA rises or ROAS drops below your targets.

Campaign Underperformance

Growth

Google Ads + Meta Ads + TikTok Ads + GA4

Spot weak campaigns early with anomaly detection across KPIs.

Traffic Spikes & Drops

Growth

GA4

Detect sudden changes in sessions, conversions, or revenue.

Stock-out & Low-Stock Alerts

Growth

Ecommerce platform (inventory levels + order velocity)

Reduce lost revenue by surfacing products at risk of running out.

Error Monitoring

Starter

VIQ Error Monitoring (HTTP/app errors)

Real‑time detection of store errors (404s, checkout issues, API failures) with alerting and trends.

Performance Alerts

Starter

GA4 + PSI + VIQ Uptime Monitoring

Monitor site performance metrics and alert for anomalies like speed drops or server spikes.

Backup & Rollback (Lite)

Starter

VIQ Backup app

Lightweight assurance with daily snapshots of key store data and one‑click rollback for recent changes.

Staging (Basic)

Growth

StagingPro

Spin up a staging environment to preview and test store updates before going live.

Build

Create a competitive advantage by building custom AI agents and workflows tailored to your unique business processes.

Agent Builder

Enterprise

VIQ Agent Hub (Adobe Commerce/Magento, Shopify, BigCommerce; Stripe, PayPal, CyberSource; shipping providers)

Design and deploy custom AI agents with pre‑integrations for ecommerce platforms and providers (e.g., Adobe Commerce), payments (PayPal, CyberSource, Stripe), and shipping. Add skills such as order lookup, refunds, stock checks, and product Q&A.

Custom Workflow Automation

Enterprise

VIQ Agent Hub Orchestrator (ads, GA4, ecommerce, payments, shipping)

Compose multi-agent workflows that trigger on events (alerts, thresholds, schedules). Chain actions across ads, analytics, CRM, catalogue, payments and shipping with human approvals where needed.

Marketer's Tools

Tools to manage campaigns, optimise channels, and understand performance without digging through spreadsheets.

SEO Toolkit

Starter

Ecommerce platform (catalogue & metadata)

Focuses on product data SEO optimisation. Analyse product titles, descriptions, metadata, and structured data for discoverability.

Google Ads / Adwords Sync

Growth

Google Ads

Sync campaigns, budgets, and conversions. Monitor pacing and performance with one‑click recommendations.

Audience Intelligence

Growth

GA4 + Google Ads + Ecommerce (orders)

Multi‑touch and data‑driven attribution models to understand true channel and campaign impact.

Campaign Performance

Growth

Google Ads + Meta Ads + TikTok Ads + GA4

Analyse campaign ROI and performance across Google, Meta, TikTok, and email channels.

Budget Pacing

Growth

Google Ads + Meta Ads + TikTok Ads

Catch overspend or underspend across ad platforms before it hurts ROI.

CPA / ROAS Alerts

Growth

Google Ads + Meta Ads + TikTok Ads

Be alerted when CPA rises or ROAS drops below your targets.

Campaign Underperformance

Growth

Google Ads + Meta Ads + TikTok Ads + GA4

Spot weak campaigns early with anomaly detection across KPIs.

Traffic Spikes & Drops

Growth

GA4

Detect sudden changes in sessions, conversions, or revenue.

Email (ESP Integrations)

Coming Soon

Plug in Klaviyo and others for performance and lifecycle insights.

Developer's Tools

A robust toolkit for maintaining a fast, stable, and reliable store while streamlining development workflows.

Staging (Basic)

Growth

StagingPro

Spin up a staging environment to preview and test store updates before going live.

Staging (Advanced)

Enterprise

StagingPro

Full staging solution with selective data migration, anonymisation, and multi‑environment deployments.

Backup & Rollback (Lite)

Starter

VIQ Backup app

Lightweight assurance with daily snapshots of key store data and one‑click rollback for recent changes.

Backup & Rollback (Full)

Enterprise

VIQ Backup app

Analyse campaign ROI and performance across Google, Meta, TikTok, and email channels.

Core Web Vitals

Starter

Google CRUX dataset + Google PageSpeed Insights

Uses Google CRUX dataset and Page Speed Insights to monitor LCP, INP, and CLS in real time. Provides alerts, trends, and optimisation guidance.

Image Optimisation

Starter

VIQ Image AI service

AI-powered image optimiser. Merchants can upload or select product images, apply AI edits via prompts, and push optimised versions back.

Error Monitoring

Starter

VIQ Error Monitoring (HTTP/app errors)

Real‑time detection of store errors (404s, checkout issues, API failures) with alerting and trends.

Speed & Uptime Monitoring

Starter

VIQ Uptime Monitoring + Google Page Speed Insights

Monitor uptime and load speeds for any merchant-provided URL (homepage or specific pages) 24/7. Alerts when downtime or slow performance is detected.

Site Uptime Alerts

Starter

VIQ Uptime Monitoring (multi-region probes)

Monitor your store’s uptime and get notified instantly if it goes down.

Homepage Speed Alerts

Starter

Google PageSpeed Insights + Google CRUX dataset

Track homepage Core Web Vitals and get alerts when load speed regresses.

Stock-out & Low-Stock Alerts

Growth

Ecommerce platform (inventory levels + order velocity)

Reduce lost revenue by surfacing products at risk of running out.

Stock-out & Low-Stock Alerts

Growth

VIQ Agent Hub (Adobe Commerce/Magento, Shopify, BigCommerce; Stripe, PayPal, CyberSource; shipping providers)

Design and deploy custom AI
agents with pre‑integrations for
ecommerce platforms and
providers (e.g., Adobe Commerce),
payments (PayPal, CyberSource,
Stripe), and shipping. Add skills such as order lookup, refunds, stock checks, and product Q&A.

Custom Workflow Automation

Enterprise

VIQ Agent Hub Orchestrator (ads, GA4, ecommerce, payments, shipping)

Compose multi‑agent workflows that trigger on events (alerts, thresholds, schedules). Chain actions across ads, analytics, CRM, catalogue, payments and shipping with human approvals where needed.

Merchant’s Tools

Actionable insights into your customers and sales performance to help you make smarter merchandising and business decisions.

Audience Intelligence

Growth

GA4 + Ecommerce platform (orders/customers)

Analyse customer segments, behaviours, and demographics to guide targeting and retention strategies.

Business KPIs

Starter

Ecommerce platform (Adobe Commerce/Magento, Shopify, BigCommerce)

Track your store’s key performance indicators like revenue, orders, AOV, repeat customers, and refunds in one place.

Traffic Analysis

Growth

GA4

Monitor web traffic trends and conversion funnels to optimise acquisition and user journeys.

Stock-out & Low-Stock Alerts

Growth

Ecommerce platform (inventory levels + order velocity)

Reduce lost revenue by surfacing products at risk of running out.

Executive Tools

A high-level command centre to monitor business health, track key KPIs, and receive critical alerts on performance anomalies.

Business KPIs

Starter

Ecommerce platform (Adobe Commerce/Magento, Shopify, BigCommerce)

Track your store’s key performance indicators like revenue, orders, AOV, repeat customers, and refunds in one place.

Bulletin Board

Starter

All connected sources (GA4, Ads, Ecommerce, PSI/CRUX, Uptime)

Unified feed of alerts and updates across your stack for rapid triage and action.

Performance Alerts

Starter

GA4 + PSI + VIQ Uptime Monitoring

Monitor site performance metrics and alert for anomalies like speed drops or server spikes.

Campaign Underperformance

Growth

Google Ads + Meta Ads + TikTok Ads + GA4

Spot weak campaigns early with anomaly detection across KPIs.

Traffic Spikes & Drops

Growth

GA4

Detect sudden changes in sessions, conversions, or revenue.

Our Roadmap
Take a peek at what’s coming next
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