For too long, the power of AI has been a one-way street. You use pre-built tools and off-the-shelf apps that vendors think you need. They solve common problems, but what about your unique challenges? The specific, nuanced workflows that define your business and give you a competitive edge often fall into the gaps between these generic solutions.
Traditionally, filling those gaps meant one of two things: a complex, manual workaround or a slow, eye-wateringly expensive custom development project. The ability to create your own bespoke AI solutions was reserved for companies with teams of dedicated machine learning engineers.
Until now.
Welcome to the Vortex IQ Agent Studio. This is where we democratise AI development. We believe the people who best understand a business problem—the merchants, marketers, and operators—should be the ones empowered to build the solution. Here, you don't need to be a developer to create a powerful, custom AI agent. You just need to be an expert in your own business.
From Blank Canvas to Active Agent in Four Steps
The Agent Studio transforms the complex task of software development into a simple, guided conversation. You have an idea; our AI "Viq Agent Builder" acts as your co-developer, translating your business logic into a fully functional agent, ready to be deployed to your Agent Hub.
Let's walk through building a common, high-value custom agent: one that automatically identifies and tags your new VIP customers.
Step 1: Describe Your Goal in Plain English
It all starts with a simple prompt. Just like the screen above, you begin by telling the Viq Agent Builder what you want to achieve in natural language. There's no need for technical jargon. Just describe the workflow as you would to a new team member.
For our example, we'll type: "Build an agent to monitor every new order in our Shopify store. If it's a customer's very first order and the total value is over £250, I want the agent to add a 'VIP' tag to their customer profile in Shopify. Then, it should post a message in our #new-vips Slack channel to celebrate."
Step 2: Review and Refine the Execution Plan
The builder doesn't just start writing code. It thinks first. It analyses your request and presents you with a clear, step-by-step Execution Plan. This is a critical checkpoint that ensures the agent will do exactly what you intend.
The plan for our request would look something like this:
- Trigger: On "New Order Created" webhook from Shopify.
- Condition: Check customer data to confirm orders_count is 1.
- Condition: Check order data to confirm total_price is greater than 250.00.
- Action: If both conditions are met, make an API call to Shopify to add the "VIP" tag to the corresponding customer ID.
- Action: Make an API call to Slack to post the message: "[Customer Name] is our newest VIP! Their first order was [Order Total]."
This is your opportunity to be the architect. If you wanted to change the threshold to £300 or notify a different channel, you would simply say so, and the agent would revise the plan. You are always in control.
Step 3: Generate, Test, and Verify
Once you approve the plan, the Viq Agent Builder gets to work, generating the necessary production-ready code in seconds. But it doesn't stop there. The Agent Studio provides an integrated testing environment.
You can run the agent using sample data (or even real data from your store) to see exactly how it will behave. The studio will show you the inputs it received and the outputs it generated—the specific API call to Shopify, the exact message sent to Slack. This allows you to verify everything works perfectly before it ever touches your live environment.
Step 4: Deploy to Your Agent Hub
With a single click, your new, custom-built agent is deployed. It is now a permanent, active member of your Agent Hub—your central command centre for all your AI agents, both pre-built and custom.
From this moment on, your "VIP Tagger" agent is live. It's on duty 24/7, tirelessly monitoring your orders and executing its mission flawlessly. You have successfully identified a unique business need and built a bespoke AI solution to solve it, all in a matter of minutes.
Your Imagination is the Only Limit
This is just one simple example. What other unique processes could you automate?
- An agent that tags products as "low stock" on your storefront when inventory drops below 10 units.
- An agent that analyses support tickets and automatically tags them based on keywords like "refund" or "delivery".
- An agent that watches for high-risk fraud signals and automatically puts suspicious orders on hold for manual review.
If you can describe your process, you can build an agent to run it. Stop waiting for the perfect app to appear in an app store. The power to innovate is already in your hands.
Ready to become an AI builder?
