Aspects:

• Manages staging environments for testing before deployment.
• Ensures that new website features, updates, and code changes are thoroughly tested before going live.
• Plays a crucial role in e-commerce site stability and performance optimization.

Importance:

• Prevents downtime or bugs in the live store.
• Ensures seamless integration of new features.
• Improves development efficiency with AI-powered testing.

Install the app from the BigCommerce App Marketplace at the following url: https://www.bigcommerce.com/apps/stagingpro/

NOTE: We are currently making some changes to the app for updating “unified billing” which will allow users to not having to add their payment details as billing will be done by BigCommerce. During this time, you can still avail access to our Backup and Restore by installing our StagingPro App from from the BigCommerce App Marketplace https://www.bigcommerce.com/apps/stagingpro/

To view our Onboarding steps, please access the following article →  AgentHub Onboarding

1. What is AgentHub?

AgentHub is an AI-powered platform designed to optimise and automate various aspects of e-commerce management.

2. What Roles are available in AgentHub?

AgentHub offers various AI roles tailored to specific business needs, including Web Developer Engineer, SEO Specialist, Conversion Optimisation Specialist, Inventory Manager, Marketing Intelligence Analyst, and more.

Thank you for choosing the AgentHub app! We are delighted to have you on board as we take you on a quick tour to help you get familiarised, settled in and make the best use of AgentHub features available to you based on the licence plan you have selected.

App Installation

Refer to the following article to install the App from the BigCommerce App Marketplace

Support Tickets Helpdesk

Refer to the following article to install the App from the BigCommerce App Marketplace

• Support ticket portal URL is → https://stagingpro.atlassian.net/servicedesk/customer/portal/1
  • you can track all of your tickets here as well as search for knowledge base articles
  • Email (creates a ticket): [email protected]
  • Using the Support Ticket portal helps with faster team assignment for investigation and resolution
• While logging a support ticket, please provide detailed information including:
  • Source Store hash
  • ID’s such as Migration ID, Chart ID etc.
  • Full error messages and screenshots clearly describing the issue requiring assistance
• IMPORTANT: For support troubleshooting, the StagingPro tech team generally limit access to sandbox stores, but will let you know if we require additional access. Please ensure that:
  • You do not store important, business critical or development essential data on a sandbox store as this is for test migrations only! Keep your configuration settings safe elsewhere.
  • ID’s suchIf there is any information we need to be aware before granting access to our tech team for troubleshooting e.g., as Migration ID, Chart ID etc.
    • data on staging that you’re team is actively working on and you wish to retain
    • your development workflow processes we need to be aware of, please let us know before access is granted and our testing starts.