Published on August 6, 2025
How one UK retailer freed up an entire team member’s workload using a role‑specific AI digital worker.
Running an e‑commerce store at scale isn’t just about great products — it’s about keeping every part of the digital operation optimised and up to date.
For James, an E‑commerce Operations Manager at a 30‑person health and wellness retailer, this meant:
On paper, each task took only a few minutes. But across more than 1,000 SKUs, this added up to around 40 hours per week — effectively a full-time job spent on repetitive admin work.
James decided to try something different. Using the Trusted AI Agent Builder, his team created a Product Management AI Agent — a role-specific digital worker designed to:
The best part? It could all be triggered by a single natural language prompt.
“Update all summer collection product descriptions for SEO, reduce prices by 10%, and prepare a weekly sales report in Google Sheets.”
Before
After
After just a month of use, the numbers spoke for themselves:
Weekly reports delivered automatically, without errors
“It’s like having an extra team member who never takes a break, never makes a mistake, and knows exactly how we work.”
The Trusted AI Agent Builder’s strength is in creating role-based digital workers — not generic automations.
Scalable – Works for 100 SKUs or 100,000 without extra cost or complexity
For James, automating repetitive admin didn’t just save time — it freed up his team to:
This is the power of digital workers: taking the grind out of e‑commerce so your human team can focus on growth.
The future of e-commerce optimisation—and beyond—is bright with Vortex IQ. As we continue to develop our Agentic Framework and expand into new sectors, we’re excited to bring the power of AI-powered insights and automation to businesses around the world. Join us on this journey as we build a future where data not only informs decisions but drives them, making businesses smarter, more efficient, and ready for whatever comes next.