How a single AI-powered Digital Worker transformed deployment, staging, and rollback for a growing e‑commerce brand.

The Customer

  • Name: Alex (Head of Engineering, mid-sized e‑commerce retailer)
  • Team Size: 12 developers

Challenge: Spending 20+ hours a week on DevOps tasks — staging sites, deploying updates, running QA, and rolling back when needed

The Problem

Alex’s team was drowning in repetitive DevOps work:

  • Manual staging for every new feature
  • Risky deployments with too many moving parts
  • Long rollbacks when things went wrong
  • Constant context-switching between tools

They needed a safer, faster, and less resource-hungry way to manage their release cycle — but didn’t have budget for more engineers.

The Turning Point

Alex saw a demo of our DevOps Digital Worker built with the Trusted AI Agent Builder.
It promised:

  • Natural language control (“Deploy the new build to staging and run tests”)
  • Seamless API integrations with their CI/CD and cloud tools
  • Approval workflows and full audit logs for compliance

Instant rollback without downtime

The Workflow Before vs After

Before

  1. Dev manually created staging environment
  2. Ran manual migration scripts
  3. Deployed update
  4. Manually ran QA tests
  5. Wrote deployment log for compliance
    (45–60 mins per deployment)

After

  1. Alex typed:


    “Stage the current production environment, deploy latest build, run full QA, and prepare rollback point.”
  2. The DevOps Digital Worker:
    • Cloned staging environment
    • Migrated data securely
    • Ran automated QA suite
    • Logged every action automatically

Created instant rollback snapshot
(5–7 mins per deployment, zero downtime)

The Results

  • 80% reduction in DevOps man-hours
  • 12 consecutive zero‑downtime releases
  • Rollback time cut from 45 mins to under 5 mins

Freed up 2 engineers’ worth of capacity for product development

Customer Quote

“It’s like having a senior DevOps engineer on call 24/7. It never forgets a step, never skips a check, and never complains about release day.”

Why This Works

  • Role‑Specific: Purpose‑built for DevOps, not a generic automation tool
  • Safe by Design: Approval flows, rollback capability, and audit trails
  • Adaptable: Our API‑to‑App Builder means it can integrate with any CI/CD system or cloud stack

Scalable: Works for one release a week or fifty

Final Word

Alex’s story is one of many showing that digital workers aren’t just a future concept — they’re a present‑day productivity boost.
With the Trusted AI Agent Builder, SMEs and enterprises alike can replace repetitive DevOps workflows with safe, intelligent automation — without writing a single line of code.