At Vortex IQ, we’ve long believed that autonomous agents will redefine how merchants operate. But belief isn’t enough — we wanted to prove it, live, with one of the world’s leading e-commerce platforms.

So we introduced Agent Zero, our first fully autonomous, production-ready AI agent, to the BigCommerce ecosystem.

In a recent live demo with BigCommerce leadership and select agency partners, Agent Zero was handed real business tasks — and executed them flawlessly, in seconds.

Here’s what happened.

What Is Agent Zero?

Agent Zero is our flagship AI execution agent powered by:

• Natural language prompts
• Our proprietary Model Context Protocol (MCP)
• Dynamic API chaining
• Secure execution with rollback, logs, and validation

It’s not just a chatbot. It’s an intelligent worker that can:

• Understand intent
• Plan a sequence of API calls
• Execute them safely
• Learn from outcomes

In this demo, it was connected to a live BigCommerce staging store via secure OAuth.

The Demo Brief

We asked Agent Zero to perform three common merchant tasks:

1. “Hide all out-of-stock products from the store.”
2. “Update product descriptions to improve SEO for jackets.”
3. “Generate and publish a 10% discount for items with overstocked inventory.”

Each prompt was given as a natural sentence — no scripting, no config files, no manual input.

What Agent Zero Did — Live

Task 1: Inventory-Based Visibility Update

• Retrieved all products via BigCommerce Products API
• Filtered those with stock = 0
• Updated their visibility to hidden

Generated a plain-English execution log and error summary
Completed in 12 seconds

Task 2: SEO Optimisation for Jackets

• Queried all products tagged with category: jackets
• Reviewed current meta descriptions
• Suggested improvements using LLM-based SEO rewriting
• Auto-updated descriptions via PATCH requests

Logged before-and-after versions for merchant approval
Completed in 18 seconds

Task 3: Overstock Discount & Campaign Launch

• Identified SKUs with high inventory and low sales
• Created a discount rule via BigCommerce Price Lists API
• Published promotional banner via Page Builder widget API
• Scheduled the campaign to expire in 7 days

Triggered an alert to the merchant via Slack
Completed in 24 seconds

Results Summary

Total Time Saved: ~5 hours per run
Total Agent Cost: < £0.05 in compute

Security & Staging First

All actions were executed in a staging store, respecting:

• API rate limits 
• Role-based permissions 
• Real-time rollback support 
• Full logs and audit trail for every API call 

This is why BigCommerce partners are excited — Agent Zero adds speed without sacrificing safety

What the Audience Said

“This is how e-commerce backends should work.” – BigCommerce Solutions Engineer
“The SEO agent alone saves us a day per client per week.” – Shopify/BC Agency Founder
“I’ve seen AI demos. This one actually works.” – Partner Manager, BigCommerce

What’s Next for Agent Zero

We’re now rolling out Agent Zero across:

• Live merchant stores (with opt-in staging buffer) 
• Use cases across inventory, SEO, analytics, and alerting 
• Agent chaining for more complex workflows like “review, approve, publish” 

And soon — Agent Zero will be available as a template in our Agent Builder Studio, so any developer or agency can replicate, remix, and deploy similar agents within minutes.

Final Thought

Agent Zero isn’t just a demo. It’s a proof of execution — that AI agents can understand, plan, and complete e-commerce operations that would normally take hours.

This is the future of operational automation — fast, safe, and fully autonomous.

If you’re a merchant, agency, or platform partner ready to embrace the agentic era, let’s talk.

Contact us: [email protected]
Explore the platform: vortexiq.ai
Request access to Agent Builder Studio (Beta)