Vortex IQ now supports over 100+ automated actions across BigCommerce APIs — from product management to marketing, customer support to performance analytics.

Here are the top categories and examples:

Product & Catalogue Management

  • Add or update products with AI-generated titles, descriptions, and SEO metadata
  • Adjust prices in bulk based on competitor trends or inventory levels
  • Auto-generate SKUs and assign categories/tags based on product content
  • Archive or restore seasonal products using intelligent timing

Customer & Order Management

  • Auto-tag VIP customers based on order frequency and value
  • Generate and send personalised discount codes to inactive customers
  • Create draft orders using conversational instructions
  • Flag fraudulent or high-risk orders using AI rules

Inventory & Fulfilment

  • Monitor stock levels and trigger reorder alerts with inventory thresholds
  • Push updates to third-party logistics (3PL) tools via agent workflows
  • Create low-stock reports and send them to Slack or email
  • Auto-disable out-of-stock products from promotions or homepage listings

Marketing & Conversion

  • Auto-apply a discount to a product or category via MCP agent
  • Enable/disable product reviews or ratings at scale
  • Create and publish blog articles or landing pages with SEO-rich content
  • Launch flash sales by instructing an agent — no dev needed

Analytics & Monitoring

  • Ask: “What was our top-selling product in the last 30 days?”
  • Generate and schedule sales reports from Orders API
  • Set up alerts for sales dips, high bounce rate, or failed payments
  • Compare performance between categories or channels

Merchandising & Experience Optimisation

  • Swap hero banners, homepage products, or featured items using agents
  • Dynamically modify category navigation for mobile-first optimisation
  • Test two product layouts and let agents track engagement metrics
  • Clean up legacy scripts or promotional widgets with one prompt

Built for Enterprise-Grade Security and Scale

Your MCP Server can be:

  • Cloud-hosted by Vortex IQ for rapid deployment
  • Self-hosted inside your infrastructure for total control
  • Customised per client or per agency — multi-tenant support included

Every endpoint is:

  • Secured with role-based access control (RBAC)
  • Monitored with audit logs
  • Built with data validation and safety by design

Example Prompt-to-Agent Workflows

Prompt:

“Apply a 15% summer discount on all hoodies, starting 1st August till 31st August.”

Agent Response:

  •  Identified product category
  • Validated date range
  • Used BigCommerce Price List API via MCP
  • Scheduled rollback on 1st September

Connects with the Full Vortex IQ Agentic Stack

The MCP Server is now live as part of the Vortex IQ platform, working seamlessly with:

  • AI Agent Builder Studio
  • Agent Scheduling & Monitoring
  • Backup & Rollback Agents
  • Insights & Performance Alerts
  • Shopify & Adobe Commerce integrations (coming soon)

Who Should Use This?

  • BigCommerce Merchants — Automate routine workflows and marketing actions 
  • Agencies — Give your clients AI-powered admin dashboards with no dev work 
  • Developers — Expose custom endpoints or internal APIs to agents instantly 
  • Partners — Bundle agents with your services for a new revenue stream

Ready to Try It?

MCP Servers are now live and available for onboarding.

  • Request access to your dedicated MCP Server today
  • Or book a demo to see how Vortex IQ agents can automate your BigCommerce operations

Let your API do more than just sit behind a dashboard.

Let your data think, act, and work for you.

Vortex IQ — powering the agentic future of com