Vortex Mind is an AI-powered diagnostic engine that analyses every signal from the Nerve Centre and produces a clear, intelligent diagnosis of what's happening across your business — performance issues, revenue risks, competitive gaps, product opportunities, and seasonal trends — along with actionable recommendations for what to do next.

What format are Vortex Mind reports delivered in?

Every Vortex Mind report is generated in two formats: an interactive HTML report with colour-coded insights, data tables, charts, and actionable recommendations; and an AI-narrated podcast audio summary that can be shared via Slack, Teams, or WhatsApp for busy founders and managers.

How does Vortex Mind differ from standard analytics dashboards?

Dashboards show data. Vortex Mind interprets data. It uses multiple AI agents working together to correlate patterns, identify root causes, and generate specific recommendations. Each section includes a button to discuss the finding with Ask Viq for follow-up action.

What does the Vortex Mind diagnostic report include?

Reports include a business overview, competitor analysis and benchmarking, KPI analysis across multiple timeframes, seasonal event recommendations, product-level performance intelligence, executive summary for leadership, and detailed practitioner recommendations.

Can I take action directly from a Vortex Mind report?

Yes. Every section includes an Ask Viq About This Issue button that turns the report into an interactive troubleshooting session where Ask Viq can explain root causes, recommend fixes, trigger staging changes, and launch optimisations.

How often should I generate Vortex Mind reports?

We recommend generating diagnostic reports weekly for ongoing monitoring, and on-demand before and after major campaigns, seasonal events, or significant site changes. Reports always use the latest data.

Vortex Memory Duplicate

The commerce graph that remembers everything you ship.

Vortex Memory is the live commerce graph underneath your AI OS. Connect your stack once, and every connector, finding, fix, and decision becomes permanent memory your agents reason over, cited and auditable.

200+ connectors 6,000+ KPIs One graph per store Cited, auditable answers

Your store should remember.

Dashboards reset. Vortex Memory creates permanent state: every KPI movement, root cause, approved fix, and restore point is written down, with the evidence attached.

Capture

Everything gets written down

KPI movements and alerts
Findings and root causes
Approved changes and restore points

Connect

One graph, every channel at once

200+ platforms normalised
6,000+ KPIs on one graph
Cross-channel joins, not silos

Compound

Sharper the longer you run it

Patterns the system remembers
Fixes that held, issues that recur
Context every module reuses

From raw signal to remembered state the whole AI OS reuses.

The goal is a living record your agents reason over, not just another data store.

Connect your stack once

Map 200+ platforms into one normalised graph.

Capture every signal

Nerve Centre writes KPI movements to the graph, with evidence attached.

Record findings and root causes

Every issue is linked to the source data that proves it.

Write back every fix and deploy

Changes, previews, and restore points are saved to the record.

Answer from memory, with citations

Ask Viq answers from the graph and cites the exact sources.

Hand context back to detection

The loop closes, so every run is sharper than the last.

Answers single tools cannot reach.

Cross-channel kill-shots

Findings that live between channels

Ads running on out-of-stock SKUs
Declines hitting customers email pursues
Dead stock soaking up live ad spend

Cited answers

Reasoning you can audit

No black-box guesses
Current data, not last week's export
Traceable to the exact nodes

Sharper audits

Better every time you run it

Which fixes held
Which issues recur
What is normal for your store

Trust on live revenue

Memory you can trust on live revenue.

Per-tenant by default

Your graph is yours, isolated per store, never blended with anyone else's data.

Full provenance

Every node keeps its source and evidence, so any answer or fix can be traced back.

Retention and governance

You control what is kept, for how long, and who can see it, with access by role.

Recoverable state

Every change and restore point is held, so nothing the AI does is unaccounted for.

Knowledge base

Bring your own context

Upload your files, guidelines, and past reports so the AI reasons with your context.

Files and documents: PDF, docs, sheets
Brand and policy context
Searchable across your workspace

Report archive

Compare runs over time

Every report is archived, so you can see how your store changed.

Browse and search past runs
Compare runs side by side
Export and share

The advantage

What a store with a memory can do that a dashboard cannot.

The common thread: the AI reasons from your whole history, across every channel.

Moat

Answer from everything you have shipped

A dashboard resets to zero. Your graph starts from every fix you have made.

Compounding state rivals cannot copy
Months of memory ahead
Memory that belongs to you
Sharper with every store you add

Trust

Make autonomy safe on live revenue

Memory holds every change and restore point, so agents can act safely.

Every change logged with evidence
Every restore point retained
Full provenance on every answer
Safe, traceable autonomy

Scale

Reason across the whole stack

One graph across 200+ connectors enables findings no silo can compute.

Ads, payments, email, inventory, site
Cross-channel joins
Complete answers, not silos
6,000+ KPIs in one record