Real-time monitoring · Cross-system correlation · Alerts you can act on

Real-time ecommerce monitoring & AI anomaly detection.

Nerve Centre is your always-on detection layer. It watches the signals across website performance, commerce platform health, marketing spend, and payments, then surfaces incidents with context, not noise.

Connect your store See it in action →
Works with Shopify Plus BigCommerce Adobe Commerce
What you get, in plain English

Detection is useless if it isn't actionable.

The goal is faster diagnosis and confident next steps, not more noise. Nerve Centre gives you one connected picture of what broke, what changed, and what it's costing.

One connected canvas across your stack, not 12 separate dashboards.
Incidents with context: what broke, what changed, what it's costing.
Alerts you control: thresholds, severity, routing to the right team.
Signal correlation: spot patterns across sources, like ads spike, checkout fails, revenue drop.
A digital nervous system

Your stack already emits signals. Nerve Centre turns them into incidents you can resolve.

Page speed, failed payments, tracking gaps, campaign drift, order anomalies. We turn raw signal into something you can triage, investigate, and fix.

Signals → Incidents

Raw metrics become events

Thresholds and anomaly detection turn raw metrics into "something is wrong" events, with severity attached.

  • Explicit thresholds, e.g. TTFB > 300ms
  • Trend breaks, e.g. ROAS collapses vs 30-day baseline
  • Operational failures, e.g. declined transactions spike
Context → Diagnosis

Incidents link to causes

Each incident links to its likely causes and related changes across your stack.

  • Correlate symptoms across sources
  • Highlight recent changes: deployments, scripts, campaigns
  • Surface the business impact, revenue at risk
Action → Control

Right alert, right place

Route the right alert to the right place and take action with confidence.

  • Set alerts per site, property, or store
  • Route to Slack, Teams, or Jira as you add them
  • Escalate critical incidents automatically
The detection model

Detect every issue in real time.

Organised the same way as your product UI: pick a source, see the kinds of incidents Nerve Centre catches.

Performance

Core Web Vitals regression

LCP, INP, and CLS drift beyond threshold or baseline.

Latency

Slow server response

TTFB spikes across key pages or checkout steps.

UX

404s and broken journeys

Spike in 404s or broken paths from paid traffic.

Reliability

Script errors

Front-end JS errors correlate with drop-offs.

Conversion

Checkout disruptions

Abandonment increases alongside page or gateway signals.

Platform

API response degradation

Slow upstream calls impact storefront performance.

This is the detection layer. The moment you find an incident, Ask Viq and Vortex Mind take over for diagnosis and action planning.

Operational visibility

One dashboard. Zero blind spots.

Live operational metrics from connected sources. One view of real activity across your commerce infrastructure. Sample stats shown below.

Active incidents
7
Open issues across connected sources.
Triggered (24h)
28
Alerts fired within configured rules.
Successful (24h)
66
Heartbeat checks passed.
Typical detection
Minutes
From signal drift to an actionable incident.
See a live walkthrough Back to platform →
In the real world

How teams actually use it.

E-commerce & Ops

Stop finding out via customer complaints. Get proactive incident visibility across checkout, orders, and payments.

Marketing

Know when campaigns are failing because the site is failing, before you burn budget.

Engineering

Correlate deploys, scripts, and performance regressions. Fewer mystery outages, faster root cause.

Ready when you are

Start building your digital nervous system.

Connect one source in minutes, set your first alert, and prove value fast. Once detection is solid, layer on diagnosis and actions via Vortex Mind and Ask Viq.

Book a walkthrough See pricing
👋 Chat with us!
WhatsApp us