Ask Viq · Conversational command centre

Ask questions, get answers, take action.

Ask Viq is the command centre for your commerce stack. It pulls live data, delegates to specialised agents, and proposes safe fixes you can approve and ship. No fluff: if the data is weak, it tells you. If the fix is risky, it gates it.

Agent-to-Agent (A2A) Human approval + audit Built on Vortex Apps
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One conversation, every system

Your store's truth is spread across platforms. Viq brings it into one chat.

Viq pulls the numbers from the source systems, explains what's happening in plain English, and points you to the highest-impact next action.

Google AnalyticsGoogle AdsShopifyBigCommerceAdobe CommercePaymentsSupportMonitoring
01 · Ask

Ask anything, in plain English

  • "Why did revenue drop last week?"
  • "Which pages are bleeding conversions?"
  • "What's breaking checkout?"
02 · Prove

Evidence, not vibes

Viq shows the inputs, calculations, and source systems behind every result, so decisions are evidence-led.

03 · Act

Dispatch, draft, gate, log

Viq dispatches the right agent, drafts the change, gates approvals, and logs every action. If an agent isn't available, it lets you build one.

Safe by design

So you can actually let it act.

Changes can break revenue. That's why Ask Viq is built to propose, gate, and log actions, not silently do things.

SOC 2 in progressISO 27001Encryption at restEncryption in transitAudit trailsRBAC
Automatic backup before live changes, via Vortex Apps.
Staging-first changes where available.
A clear, diff-style summary of what will change.
Role-based permissions and least-privilege access.
Approval gates for high-risk actions.
A full audit log for every action and agent.
Rollback ready when something doesn't look right.
What happens under the hood

Viq doesn't do everything itself. It coordinates specialist agents.

Each agent can read data, draft actions, and execute safely. Viq routes the work and keeps the whole flow governed.

Orchestrator

Ask Viq

Coordinates every specialist agent, gates approvals, and keeps the audit trail.

Signals

Nerve Centre Agent

Signals and anomalies across your stack.

Performance

Web Performance Agent

Core Web Vitals and SEO health.

Catalog

Product Data Agent

Titles, SEO, and product attributes.

Marketing

Ads Agent

ROAS, CPA, and budget waste.

Safety

Vortex Apps

Backup, rollback, and staging.

Flow: Ask → pull evidence → propose fix → approval gate → deploy → monitor outcome.

Example conversations

Real questions merchants ask, and the workflows Viq triggers.

Revenue + Conversion
"What's stopping first-time buyers from converting?"

Viq dispatches

GA4 agent→Checkout anomaly→Recommendation
SEO + Content
"Which pages are losing rankings and what should we fix today?"

Viq dispatches

SEO agent→Page Speed→Content update
Ops + Incidents
"Are any payment gateways failing right now?"

Viq dispatches

Nerve Centre→Payments→Alerting
Your commerce OS, in conversation

Start talking to your Commerce OS.

If you want an AI assistant, there are loads. If you want a command centre that can actually move work across your stack safely, that's Ask Viq.

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