Ask Viq • Conversational Command Centre

AI Chatbot for Ecommerce: Ask Questions, Get Answers, Take Action

Ask Viq is the command centre for your commerce stack. It pulls live data, delegates to specialised agents (Agent-to-Agent), and proposes safe fixes you can approve and ship.
Interactive Demo
Interactive Demo
Try the Live Demo
Try the Live Demo

Agent-to-Agent orchestration (A2A)

Human approval + audit trail

Built on Vortex Apps safety layer

Shopify • BigCommerce • Adobe Commerce

No fluff: Viq is designed for operators. If the data is weak, it tells you. If the fix is risky, it gates it.

Staging, Backup, and Rollback Engineered for Safe Commerce

Ask Viq is your conversational command centre for e-commerce. You talk in plain English. Viq talks back with answers, context, and safe actions that actually change your store.
Open in Vortex IQ
Open in Vortex IQ
See Product Docs
See Product Docs

One conversation across all your systems

Your store’s truth is spread across platforms. Ask Viq pulls the numbers from the source systems, explains what’s happening in plain English, and points you to the highest-impact next action.

Google Analytics

Google Ads

Shopify

BigCommerce

Adobe Commerce

Payments

Support

Monitoring

Ask
“Why did revenue drop last week?” “Which pages are bleeding conversions?” “What’s breaking checkout?”
Prove
Viq shows the inputs, calculations, and source systems behind every result, so decisions are evidence-led, not vibes.
Act
Viq dispatches the right agent, drafts the change, gates approvals, and logs every action for safe execution. If an Agent is not available it allows you to build one!
Safe by design (so you can actually let it act)
Ask Viq is designed for commerce reality: changes can break revenue.
That’s why it’s built to propose, gate, and log actions — not silently “do things”.
Safety controls
  • Automatic backup before live changes (Vortex Apps)
  • Staging-first changes where available
  • Clear summary of what will change (diff-style)
  • Role-based permissions + least-privilege access
  • Approval gates for high-risk actions
  • Full audit log for every action and agent
  • Rollback ready when something doesn’t look right
Trusted Security & Compliance

Industry-standard security controls and compliance practices designed to protect your data.

SOC 2 (in progress / compliant)

ISO 27001 (optional)

Encryption at rest

Encryption in transit

Audit trails

RBAC

Safe by design (so you can actually let it act)
Ask Viq is designed for commerce reality: changes can break revenue.
That’s why it’s built to propose, gate, and log actions — not silently “do things”.
What happens under the hood (A2A)

Ask Viq doesn’t do everything itself. It coordinates specialist agents that can read data, draft actions, and execute safely.

  • Ask Viq (orchestrator)
  • Nerve Centre Agent (signals + anomalies)
  • Web Performance Agent (CWV + SEO)
  • Product Data Agent (titles, SEO, attributes)
  • Ads Agent (ROAS, CPA, budget waste)
  • Support Ops Agent (tickets → revenue risk)
  • Vortex Apps (backup / rollback / staging)

Flow: Ask → pull evidence → propose fix → approval gate → deploy → monitor outcome.
‍
If an action is risky, Viq will route it through your safety layer (backup + audit + rollback).

Example conversations Ask Viq can handle

A few real-world questions merchants ask every week — and the agent workflows Viq triggers to resolve them.
Revenue + conversion
Prompt: “What’s stopping first-time buyers from converting?”
‍Viq dispatches: GA4 agent → checkout anomaly agent → recommendation agent.
SEO + content
Prompt: “Which pages are losing rankings and what should we fix today?”
‍Viq dispatches: SEO agent → Page Speed agent → content update agent.
Ops + incidents
Prompt: “Are any payment gateways failing right now?”
‍Viq dispatches: Nerve Centre agent → payments agent → alerting agent.

Start talking to your Commerce OS

If you want an “AI assistant”, there are loads. If you want an operating command centre that can actually move work across your stack safely — that’s Ask Viq.
Talk to Expert
Talk to Expert
Try the Live Demo
Try the Live Demo
See Pricing
See Pricing
👋 Chat with us!
WhatsApp us